Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Avi Sharma

Brampton,ON

Summary

With a proven track record at Prime Auto Center, I excel in customer service management and Quickbooks, enhancing operational efficiency by over 30%. Expert in conflict resolution and team supervision, my proactive approach and dedication to security procedures have consistently elevated guest satisfaction and team performance.

Overview

2
2
years of professional experience

Work History

Front Desk Manager

Prime Auto Center
Brampton, Ontario
08.2024 - Current
  • Managed appointments by answering calls, responding to emails
  • Provided excellent customer service by addressing guest inquiries promptly and professionally.
  • Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
  • Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.

Customer Service Cashier

Fresh Tandoori
Brampton, ON
01.2023 - 07.2023
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.

Education

GED -

Niagara College
Toronto, ON
08-2024

Skills

  • Safety and security procedures
  • Conflict and issue documentation
  • Automated telephone systems
  • Team building and supervision
  • Cash handling experience
  • Word processing
  • Bookkeeping
  • Quickbooks
  • Customer service management
  • Telephone and email etiquette
  • Team building

Languages

English
Professional

Timeline

Front Desk Manager

Prime Auto Center
08.2024 - Current

Customer Service Cashier

Fresh Tandoori
01.2023 - 07.2023

GED -

Niagara College

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Avi Sharma