Summary
Overview
Work History
Education
Skills
Timeline
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Avi Levinson

Toronto,ON

Summary

Performance-driven executive with 15 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment. Strong emphasis on aligning technology platforms to achieve streamlined and optimal revenue results.

Overview

17
17
years of professional experience

Work History

Systems Analyst

Admire
12.2022 - Current
  • Working with Admire clients to understand and map their organizational operations
  • Advising clients on best practices for organizational management
  • Implementing SIS and Donor CRM solutions for clients using Admire software solutions integrated with their processes and existing systems
  • Create efficient processes for client onboarding to ensure a positive client experience
  • Create efficient processes for customer success to reduce churn rate and maintain customer satisfaction

Business Operations (Contract)

Hyre
08.2022 - Current
  • Working with Hyre CEO to improve operational efficiency across all departments by designing and implementing a unified technology solution to manage all business processes
  • Creating integrated sales system with software for more efficient sales tracking
  • Ticketing system for client and staff support that is integrated across multiple teams for better collaboration
  • Collaborating with teams across multiple departments to create new processes to foster higher retention rates for clients on the platform and lower churn rates of staff
  • Created processes and systems that enabled the company to start outsourcing internal hiring to provide better support after-hours to clients and staff

Managing Partner

The Kal Co
02.2022 - Current
  • Tech-enabled property management solutions for landlords and tenants
  • Providing integrated software solutions and consulting to companies across various industries

Vice President Information Technology

Royal York Property Management
08.2018 - 02.2022
  • Worked with president and department managers to identify technology needs of the company across all departments
  • Recruited and managed development team to implement a custom software solution to assist the employees in creating a more efficient and happier work environment
  • Implemented heavily automated CRM, ticketing system across 8 departments, internal communication platform integrated into all aspects of our software, online internal training platform, integrated accounting platform, and client portal system
  • New solution resulted in a 30% increase of net profits, a drop of 97% in clerical errors, and a 40% increase in client happiness
  • Case study was done on this solution and can be found at https://www.zoho.com/one/customers/royal- york.html

Managing Director - Property Management

Royal York Property Management
05.2015 - 02.2022
  • Successfully grew the company portfolio by over 750 clients and $2 Billion in real estate holdings by structuring and overseeing the sales and leasing team
  • Oversaw team of 75 employees that included multiple department managers
  • Facilitated a fast-paced and dynamic entrepreneurial environment
  • Reinvented how the sales team interacts with prospective clients by developing an innovative and creative sales system that was implemented into the sales team strategy in 2016
  • Created new business plans to improve customer retention
  • Grew company revenues through adding innovative revenue streams in maintenance and other related services
  • Reduced company expenses by finding smarter solutions for vendors, suppliers and services
  • Designed and implemented custom software solution to increase efficiency by over 50%, reduce errors by 97%, and maximize the potential of each employee

City Director

NCSY Canada
07.2010 - 07.2015
  • Continuing responsibilities from previous position as the director of student advancement
  • Responsible for managing 4 full-time staff and 30+ volunteers
  • Strategic planning and budgeting for staff and programming
  • Fundraising city budget each year

Director of Student Advancement

NCSY Canada
05.2007 - 07.2010
  • Planned and implemented fun and engaging programs for teens, including informal education in public schools
  • Taught grade 11 and grade 12 philosophy
  • Created ministry-approved grade 12 course on Middle East politics
  • Mentoring teens on a one-on-one basis
  • Organized and led trips across North America and Israel for hundreds of teens

Education

Master of Arts - Counseling Psychology

Yorkville University
Fredericton, NB

Bachelor of Arts - Talmudic Law

Heichal Hatorah Research Institute
Jerusalem, Israel

Skills

  • Strategic Planning
  • Budgetary Oversight
  • Effective Communicator and Public Speaker
  • Executive Leadership
  • Operational Analysis
  • Planning and Execution
  • ERP Systems
  • Technology Management

Timeline

Systems Analyst

Admire
12.2022 - Current

Business Operations (Contract)

Hyre
08.2022 - Current

Managing Partner

The Kal Co
02.2022 - Current

Vice President Information Technology

Royal York Property Management
08.2018 - 02.2022

Managing Director - Property Management

Royal York Property Management
05.2015 - 02.2022

City Director

NCSY Canada
07.2010 - 07.2015

Director of Student Advancement

NCSY Canada
05.2007 - 07.2010

Master of Arts - Counseling Psychology

Yorkville University

Bachelor of Arts - Talmudic Law

Heichal Hatorah Research Institute
Avi Levinson