Cultivated positive and lasting relationships with members by interacting with group during fitness classes.
Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
Help clients reach fitness objectives by providing encouragement and motivation.
Adapt instruction to accommodate special needs, disabilities and physical limitations.
Customer Care and Sales Associate
Satic Solar
Missoula, MT
03.2021 - 09.2022
Work to provide an excellent experience to create a lasting relationship with current and prospective customers.
Be equipped and ready to discuss any and all products while finding which will best fit the need of the customer
Fielded inquiries via email, chat and text to offer immediate assistance fulfilling customers' needs.
Member Associate
Orangetheory Fitness
Missoula/ Kansas City, MT/ MO
05.2017 - 03.2020
Socialize personally with future and current members to understand their goals best and outline how to achieve them.
Be adept in relationship-based sales, able to address their current needs and see how to serve individuals in their future best.
Maintain a high energy level providing clients with an optimal experience
Speak in-depth over fitness goals
Relationship Banker
Mazuma Credit Union
08.2018 - 05.2019
Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
Address customer needs and setup available services such as deposit accounts, bonds, and securities.
Cultivated strong customer relationships by providing tailored advice and services.
Server, Expediter, Hourly Manager
Jose Peppers Restaurant
Liberty , MO
02.2012 - 08.2017
Server: Communicating as a team to create a clean environment for guests exceeding their expectations, and ensuring they are comfortable having fun and returning often.
Expeditor: The Bridge between the kitchen and the serving staff managing the flow of the restaurant through the kitchen.
Hourly Manager: Effectively establish worker priorities while opening the restaurant for business or closing for days’ end.
Skills
10 years customer care experience
4 years in fitness industry
2 years clinical Experience
Member first mentality
Active in teamwork
High Energy and Motivational
Leadership: Class Nursing School Representative
Flexible, adaptable and dependable
Volunteer Experience
Leading Men's Bible Study - 2020-2022
Leading weekly local Bible study.
Hosting small events for the group through Church.
Hands of Hope Ministry - 2020-2022
Delivering furniture to those coming out of Homelessness and extreme circumstances.
Hope Beacon - 2020-2022
Two years volunteering in the local homeless shelter, serving food, and Bible study.
River of Life - Children's Church leader 2021-2022
One year as a Sunday school teacher providing interactive and engaging lessons with primarily 1st-3rd grade students.
Volunteering at Running/wellness Events - 2015 - Current