Overview
Work History
Education
Skills
Certification
Timeline
Generic

Avery Young

Guelph,ON

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Lead

Aldo Shoes
11.2021 - Current
  • Presented professional image consistent with company's brand values.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Assisted in development of monthly sales goals to motivate team and drive business objectives.
  • Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.

Floor Supervisor

The River Run Centre
10.2019 - 04.2022
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Supported ticket-taking process, verifying accuracy and quickly resolving any discrepancies or confusion.
  • Surveilled venue to verify guest adherence to safety rules.
  • Enhanced patron experience by providing courteous and efficient service during performances.

Cashier Team Lead

A&W® Restaurants
08.2015 - 02.2020
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.

Education

Bachelor of Science - Nursing

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2027

High School Diploma -

Centennial Collegiate Vocational Institute
Guelph, ON
06.2019

Skills

  • Positive Customer Experience
  • Visual Displays and Presentations
  • Inventory and Stocking
  • Client Relationship Building
  • Multitasking Abilities
  • Time Management
  • Team Leadership

Certification

  • Basic Life Support
  • Standard First Aid & CPR
  • Food Health and Safety
  • Smart Serve

Timeline

Sales Lead

Aldo Shoes
11.2021 - Current

Floor Supervisor

The River Run Centre
10.2019 - 04.2022

Cashier Team Lead

A&W® Restaurants
08.2015 - 02.2020

Bachelor of Science - Nursing

Conestoga College Institute of Technology And Advanced Learning

High School Diploma -

Centennial Collegiate Vocational Institute

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Avery Young