Avery Young
Guelph,ON
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Lead
Aldo Shoes
11.2021 - Current
- Presented professional image consistent with company's brand values.
- Trained new employees on customer service, money handling and organizing strategies.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
Floor Supervisor
The River Run Centre
10.2019 - 04.2022
- Maintained updated knowledge of event information to provide guests with accurate details.
- Supported ticket-taking process, verifying accuracy and quickly resolving any discrepancies or confusion.
- Surveilled venue to verify guest adherence to safety rules.
- Enhanced patron experience by providing courteous and efficient service during performances.
Cashier Team Lead
A&W® Restaurants
08.2015 - 02.2020
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
Education
Bachelor of Science - Nursing
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2027
High School Diploma -
Centennial Collegiate Vocational Institute
Guelph, ON06.2019
Skills
- Positive Customer Experience
- Visual Displays and Presentations
- Inventory and Stocking
- Client Relationship Building
- Multitasking Abilities
- Time Management
- Team Leadership
Certification
- Basic Life Support
- Standard First Aid & CPR
- Food Health and Safety
- Smart Serve
Timeline
Sales Lead
Aldo Shoes
11.2021 - Current
Floor Supervisor
The River Run Centre
10.2019 - 04.2022
Cashier Team Lead
A&W® Restaurants
08.2015 - 02.2020
Bachelor of Science - Nursing
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Centennial Collegiate Vocational Institute