Summary
Overview
Work History
Education
Accomplishments
Certification
References
Timeline
Generic
Avery Philips

Avery Philips

Receptionist, Dietary Aide,
Brockville ,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate, reliable and skilled in developing and applying customized treatment plans to meet unique client needs. Provides evidence-based care with careful examination of relevant characteristics. Empathetic communicator, helps clients understand treatment purposes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dietary Aide

Royal Brock Retirement Living
01.2023 - Current
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
  • Contributed to efficient meal service by delivering food trays promptly and accurately to patients'' rooms.

Receptionist

Royal Brock Retirement Living
01.2023 - Current
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information, cash transactions, sales and payment records accurately with discretion while maintaining strict confidentiality standards
  • Provided clerical support to company employees by collecting and distributing messages, copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Welcomed guests with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices. While maintaining log of who enters and leaves the facility.
  • Organized, maintained and updated information in computer databases, Word, Excel, and paper copies
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Activities Assistant Volunteer

Royal Brock Retirement Living
06.2022 - 01.2023


  • Assisted in the planning and execution of special events, resulting in memorable experiences for participants and providing support to activity coordinators ensuring smooth operation.
  • Supported diverse individuals with varying needs, fostering an inclusive atmosphere within the program.
  • Received consistent positive feedback from both staff members and participants regarding volunteer contributions to the program''s success.
  • Established strong rapport with program attendees through active listening techniques and genuine empathy toward individual needs.
  • Consistently displayed professionalism while volunteering, acting as a reliable representative of the organization during public-facing events.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.

Dietary Aide Volunteer

Royal Brock Retirement Living
10.2021 - 01.2023
  • Provided exceptional customer service, addressing resident inquiries or concerns regarding their meals or dietary restrictions effectively.
  • Demonstrated empathy and patience when interacting with patients facing various health challenges, fostering a supportive dining experience.
  • Upheld a positive attitude throughout the volunteering experience, creating a welcoming atmosphere for all involved parties.
  • Assisted in maintaining a clean and sanitized kitchen environment, ensuring compliance with health and safety regulations.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.

Babysitter

Not Applicable
01.2020 - 08.2022
  • supervised children 6-10 years of age.
  • Maintained a clean and organized environment to ensure the well-being of children under care
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.

Education

High School Diploma -

Thousand Islands Secondary School
Brockville, ON
06.2026

No Degree -

St Mary Catholic High School
Brockville, ON
06.2023

Accomplishments

  • Recognized by customers and management for expedient and effective service.
  • Updated and maintained company database to reflect current and accurate client records for more than 100 residents
  • Oversaw servers during meals, resulting in a smooth, efficient service.
  • Received job through effectively supporting management with activities for numerous years .
  • Documented and identified resident's stroke which led to life saving medical intervention.
  • Nominated for Employee of The month for picking up and covering shifts

Certification

  • Infant/Baby CPR and Firs-Aid, Canadian Red Cross - April 2021
  • Conscious Choking (adult, child, infant, alone,) , Canadian Red Cross - April 2021
  • Anaphylaxis including use of EpiPen Canadian Red Cross - April 2021
  • Wound Care, Canadian Red Cross - April 2021
  • Injury Prevention Training - January 2024
  • Infection Control Training - January 2024
  • Mental Health and wellness Training - January 2024
  • Privacy Compliance Training - January 2024
  • Falls Prevention Training - January 2024
  • Behavior Management Training - January 2024

References

Personal Reference: Amy Steele          Professional: Judy Simzer                  Professional: Debbie Lefebvre 

Email: Asteele@chartwell.com            Email: Judysimzer@gmail.com         Email: Deb.lefebvre@hotmail.com 

Phone: (613) 316 178                           Phone: (613) 484 7223                       Phone: (867) 332 6177


Timeline

Dietary Aide

Royal Brock Retirement Living
01.2023 - Current

Receptionist

Royal Brock Retirement Living
01.2023 - Current

Activities Assistant Volunteer

Royal Brock Retirement Living
06.2022 - 01.2023

Dietary Aide Volunteer

Royal Brock Retirement Living
10.2021 - 01.2023

Babysitter

Not Applicable
01.2020 - 08.2022

High School Diploma -

Thousand Islands Secondary School

No Degree -

St Mary Catholic High School

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