Avery Perfetti
Windsor,ON
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dairy Queen Grill & Chill
06.2021 - 09.2024
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Server/ Bartender
The Bourbon Tap and Grill
03.2024 - 08.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Supervisor
Carter's Oshkosh
11.2022 - 04.2023
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
- Coordinated merchandising displays, signage and sales enablement.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
Education
No Degree - Fitness And Health Promotion
St. Clair College of Applied Arts And Technology
Windsor, ON04-2025
High School Diploma -
Ecole Secondaire Lessor
Tecumseh, ON06-2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Employee scheduling
- Time management
- Problem-solving
- Customer relations
- Team motivation
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Server/ Bartender
The Bourbon Tap and Grill
03.2024 - 08.2024
Supervisor
Carter's Oshkosh
11.2022 - 04.2023
Assistant Manager
Dairy Queen Grill & Chill
06.2021 - 09.2024
No Degree - Fitness And Health Promotion
St. Clair College of Applied Arts And Technology
High School Diploma -
Ecole Secondaire Lessor
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