Summary
Overview
Work History
Education
Skills
Timeline
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Avery Otway

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Server

Central Restaurants
05.2023 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Host/Coat Check Attendant

Home and Away
11.2023 - 03.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Retail Sales Associate

Garage Clothing Store
11.2022 - 04.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

Lord Beaver Brook
Calgary, AB

Skills

  • Strong work ethic
  • Positive and professional
  • Team player
  • Reliability
  • Multitasking Abilities
  • Excellent communication

Timeline

Host/Coat Check Attendant

Home and Away
11.2023 - 03.2024

Server

Central Restaurants
05.2023 - 03.2025

Retail Sales Associate

Garage Clothing Store
11.2022 - 04.2023

Lord Beaver Brook

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Avery Otway