Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Avery Macedo

Vaughan,ON

Summary

Resourceful professional offering 10+ years of administrative experience, expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple responsibilities and developing innovative solutions.

Overview

12
12
years of professional experience

Work History

Billing and HR Specialist

FH Health, Pollin Fertility
06.2023 - Current
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies
  • Submitted and reconciled OHIP billings
  • Reconciled bank accounts and credit cards in Odoo software
  • Met with patients to discuss financial options for treatments
  • Helped recruit and onboard candidates by posting job descriptions, reviewing resumes, conducting initial interviews and arranging secondary interviews
  • Managed pre-employment screenings and background checks
  • Managed employee compensation and benefits
  • Revised and updated employee handbook and job descriptions
  • Entered new hire information and track employee time off in Dayforce software
  • Assisted in scheduling and tracking employee training
  • Create and support in employee engagement initiatives

Senior Operations Administrator

FedEx Ground
12.2021 - 12.2023
  • Monitored and tended to Senior Managers e-mail and calendar
  • Booked Senior Managers travel arrangements and submitted expenses
  • Tracked and audited employee injuries, attendance and overtime
  • Created and sent out daily e-newsletter for office and operations staff
  • Analyzed centres performance data daily and report outcomes using Excel and PowerPoint
  • Reviewed Trailer Load Analysis as well as late trailer arrivals daily and reported findings
  • Placed inventory supply orders
  • Set up new vendors and processed invoices for payment
  • Assisted Human Resources with administrative duties as needed
  • Acted as record retention coordinator

Facilities, Inventory Control & Finance Administrator

Anova Fertility and Reproductive Health
05.2016 - 12.2021
  • Tracked, scheduled and documented preventative maintenance and repairs for all equipment
  • Placed orders, issued POs and tracked all orders
  • Conducted monthly manual inventory counts and resolved discrepancies
  • Recorded inventory, payables and receivables in QuickBooks software
  • Issued payments and carried out deposits
  • Reconciled and recorded end of days, balanced credit card statements, bank accounts as well as OHIP payments
  • Produced monthly revenue, deferred revenue and inventory reports

Operations Administrative Assistant

First Steps Fertility
03.2015 - 05.2016
  • Submitted and reconciled OHIP claims
  • Co-ordinate services for international patients
  • Troubleshooted and maintained EMR for all staff
  • Arranged monthly patient support groups
  • Provided clinic notices for staff and patients
  • Ordered clinic supplies for all departments
  • Booked meetings and planned staff luncheons and events
  • Maintained and updated website regularly
  • Banking (deposits and petty cash maintenance)
  • Provided back-up to reception, manager and accounting staff as needed.

Medical Administrative Assistant

First Steps Fertility
10.2012 - 03.2015
  • Greeted patients and directed them to appropriate contacts or service areas within clinic
  • Managed confidential and private information in professional manner
  • Answered telephone calls and e-mail inquiries in timely manner
  • Booked, confirmed and rescheduled appointments
  • Registered new patients in EMR system as well as created and maintained patient paper charts
  • Prepared requisitions and referrals
  • Processed patient payments and confirmed end of day report balances
  • Provided patient doctor notes, chart copies and account statements when requested
  • Created clinical forms, templates and informational brochures for clinic

Education

Intermediate QuickBooks Certificate -

University of Waterloo – Professional Development
Waterloo, ON
11.2019

Dental Office Administration -

George Brown College
Toronto, ON
05.2011

Health Information Management -

George Brown College
Toronto, ON
05.2010

High School Diploma -

Madonna Catholic Secondary School
Toronto, ON
06.2008

Skills

  • Effective communication
  • Problem-solving
  • Analytical thinking
  • Positive attitude
  • Multitasking
  • Time management
  • Attention to detail
  • Emotional intelligence
  • Adaptability
  • Self Motivation
  • Reliability
  • Proficient in Google Suite, Microsoft Office, Ceridian Dayforce, QuickBooks, Odoo, Business Objects, EMRs

Accomplishments

  • Received FedEx Administrator of the year award in 2022 and 2023
  • Received Anova Fertility’s Innovator of the year award in 2019 and 2020
  • Joint Health & Safety Committee Certified, holding chair position from 2016 to 2021

Timeline

Billing and HR Specialist

FH Health, Pollin Fertility
06.2023 - Current

Senior Operations Administrator

FedEx Ground
12.2021 - 12.2023

Facilities, Inventory Control & Finance Administrator

Anova Fertility and Reproductive Health
05.2016 - 12.2021

Operations Administrative Assistant

First Steps Fertility
03.2015 - 05.2016

Medical Administrative Assistant

First Steps Fertility
10.2012 - 03.2015

Intermediate QuickBooks Certificate -

University of Waterloo – Professional Development

Dental Office Administration -

George Brown College

Health Information Management -

George Brown College

High School Diploma -

Madonna Catholic Secondary School

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