Avery Larson
Buffalo,SK
Summary
Proven achiever with Saskatchewan Health Authority, adept in office administration and interpersonal communication. Excelled in enhancing customer satisfaction and streamlining processes, demonstrating exceptional organizational skills and a commitment to professional excellence. Fostered community empowerment and maintained high standards of clerical support, showcasing a blend of hard and soft skills critical for dynamic work environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Community Program Builder
Saskatchewan Health Authority
Buffalo Narrows, SK
05.2024 - Current
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Identified and eliminated safety risks through additional training.
- The Community Program Builder works collaboratively with diverse and marginalized community members and organizations to facilitate eventual transition from program supports to self empowerment, independence and community connections.
Office Clerk/Travel Coordinator
Saskatchewan Health Authority
Buffalo Narrows, SK
10.2023 - 05.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Boosted customer satisfaction rates through efficient scheduling of appointments and managing front-desk reception area activities.
- Provided clerical support, addressing routine, and special requirements.
Education
High School Diploma -
Twin Lakes Community School
Buffalo Narrows, SKSkills
- File Maintenance
- Data Entry
- File Organization
- Office Administration
- Document Scanning
- Telephone reception
- Mail handling
- Schedule and calendar management
- Scheduling appointments
- Travel Arrangements
- Basic computer skills
- Communication skills
- Interpersonal skills
- Organizational skills
- Valid drivers license
- Clerical Support
- Event preparation
- Microsoft Office Proficiency
- Teamwork and Collaboration
Certification
- Valid class 5 drivers license
- WHIMIS
- TDG
- Transportation of dangerous goods
Timeline
Community Program Builder
Saskatchewan Health Authority
05.2024 - Current
Office Clerk/Travel Coordinator
Saskatchewan Health Authority
10.2023 - 05.2024
High School Diploma -
Twin Lakes Community School