Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Avery Klimas

Dollard-des-Ormeaux,QC

Summary

Organized, effective and always punctual. Demonstrated abilities in handling stressful situations. Hardworking and passionate job seeker ready to help achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Estate Care Specialist

Phillips & Cohen Associates Ltd.
04.2022 - 10.2023
  • Collected payments on outstanding probate accounts.
  • Answered calls and supported Executors dealing with estates of a loved one.
  • Helped Executors file insurance claims.
  • Helped trained new employees on how to use the phone system and other applications.
  • Customer service
  • Data entry


Electrical Technician

Shoei Canada Corp
02.2021 - 09.2021
  • Tested wiring and other system parts for electrical flow and function.
  • Rebuilt production lines
  • Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.

Retention Agent

ADT By Telus
04.2020 - 07.2020
  • Utilized knowledge of customer experience to create specialized plans for customer retention.
  • Assisted product development to build exciting customer offerings, increasing repeat business.
  • Built constructive customer relationships to improve loyalty and recommendations.
  • Identified changing customer needs and adapted service strategies to meet them.
  • Evaluated current customer retention strategies and recommended improvements.

Customer Service Agent

Insport Fashion Inc
11.2017 - 03.2020


  • Responded to customer calls and emails to answer questions about products and services.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
  • Addressed customer account discrepancies and concerns.
  • Communicated with clients regarding account services, statements, and balances.

Forklift Operator

Nestle Waters NA
06.2011 - 12.2016
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded materials and goods at designated locations for best project availability.

Warehouse Worker

Couche-Tard
01.2016 - 05.2016
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Waiter's Assistant

Moomba Supper Club
12.2011 - 03.2013
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Trained new servers on restaurant policies and procedures.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Driver Helper

Westmount Moving
06.2011 - 09.2011
  • Displayed very good communication and customer service skills.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Assisted driver with product or package deliveries to residential and commercial locations.
  • Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Scanned and tracked packages for delivery accuracy and security.

Education

High School Diploma -

Lake of Two Mountains High School
Deux-Montagnes, QC
06.2009

Skills

  • Computer Literate
  • Active Listening Skills
  • Software System Skills
  • Data Entry Expertise
  • Dependable and Responsible
  • Problem-Solving
  • Compassionate Communication
  • Verbal and Written Communication Skills
  • Respectful and Compassionate
  • Flexible Schedule and Availability

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Estate Care Specialist

Phillips & Cohen Associates Ltd.
04.2022 - 10.2023

Electrical Technician

Shoei Canada Corp
02.2021 - 09.2021

Retention Agent

ADT By Telus
04.2020 - 07.2020

Customer Service Agent

Insport Fashion Inc
11.2017 - 03.2020

Warehouse Worker

Couche-Tard
01.2016 - 05.2016

Waiter's Assistant

Moomba Supper Club
12.2011 - 03.2013

Forklift Operator

Nestle Waters NA
06.2011 - 12.2016

Driver Helper

Westmount Moving
06.2011 - 09.2011

High School Diploma -

Lake of Two Mountains High School

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Avery Klimas