Summary
Overview
Work History
Education
Skills
About Me
Tech Savy
Timeline
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Avery Horlock

Pickering,ON

Summary

Creative and data-driven candidate with knowledge of marketing strategies and media research. Passionate about driving brand awareness and product performance. Skilled at tracking campaign performance and interpreting results to develop innovative new procedures. Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience.

Overview

3
3
years of professional experience

Work History

Server

Cactus Club Cafe
01.2023 - Current
    • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
    • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
    • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
    • Maintained a clean and orderly dining area for an enjoyable guest experience.
    • Assisted in training new hires, providing guidance on restaurant standards and best practices.
    • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Summer Internship - Marketing

Sonnet Insurance
05.2023 - 08.2023
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
  • Improved project outcomes by conducting thorough market research that informed strategic marketing decisions.
  • Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.

Summer Internship - Data Analytics

Sonnet Insurance
05.2022 - 08.2022
  • Data Extractions & Manipulation Support BI team by gathering,cleaning and synthesizing large amounts of data from various sources (pricing, market, competitor, surveys, research,customer, financial, website, social media, marketing,consumers)
  • Reporting, Analysis & Visualization. Develop live dashboards leveraging multiple data sources to produce market,
  • Uncover stories in the data that will lead to questions, decisions and actions
  • Provide guidance on reporting and analysis automation to increase efficiencies
  • Assist in proactively monitoring consumer trends, parallel industries, market trends, competitive movements and industry advancements
  • Support various business stakeholders on ad-hoc analysis with timely strategic insights and recommendations

Sales Associate

Under Armour
11.2020 - 01.2022
  • • Consistently demonstrate the Under Armour selling standards in order to deliver a positive customer experience and achieve daily sales goals.
  • • Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
  • • Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
  • • Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style.
  • • Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.

Education

Bachelor of Arts - New Media And Marketing

Toronto Metropolitan University (Formerly Ryerson)
Toronto, ON
01.2024

Skills

  • Google Analytics
  • Business Analysis
  • Competitive Analysis
  • Market Analysis
  • Financial Data Analysis
  • Project Support
  • Administrative Support
  • Campaign Management
  • Social media expertise
  • Computer programming
  • Interaction & interface design
  • Gaming & mobile development
  • Interactive storytelling
  • Video & sound production
  • Robotics & sensors
  • Wearable computing
  • Experiential design
  • Digital fabrication & 3D printing

About Me

Effective Interpersonal Communications

Being Member Focused;

Ethics and Self-Management;

Relationship Building and Partnering

Being Results Focused

Teamwork and Collaboration

Valuing Diversity & Social Inclusion

Tech Savy

Video Art and Production, New Media, Computational Arts, UX Experience Design, Digital Media Production Sound, Production, Proficiency with Adobe Creative Suite, Interactive Storytelling, Technology, Identity and Creativity

Timeline

Summer Internship - Marketing

Sonnet Insurance
05.2023 - 08.2023

Server

Cactus Club Cafe
01.2023 - Current

Summer Internship - Data Analytics

Sonnet Insurance
05.2022 - 08.2022

Sales Associate

Under Armour
11.2020 - 01.2022

Bachelor of Arts - New Media And Marketing

Toronto Metropolitan University (Formerly Ryerson)

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Avery Horlock