Summary
Overview
Work History
Education
Skills
Certification
Awards
Volunteer Experience
Languages
Timeline
Generic

Avery Gray Findley

London,ON

Summary

Skilled work as a pharmacy assistant brings two years of experience in pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with all types of customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Viscount Pharmacy
12.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Proficient in dispensing methadone medication, ensuring accurate dosage and adherence to regulatory guidelines for opioid addiction treatment.
  • Utilized Fillware software for efficient prescription management and streamlined pharmacy operations.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
  • Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Completed cash register transactions by handling credit and cash payments using the pharmacy register system.
  • Generated labels for prescriptions and maintained accurate records.

Pharmacist Assistant and Front Shop Cashier

McIntyre I.D.A Pharmacy
12.2022 - 02.2023
  • Carefully measured prescriptions, prepared and printed labels, and filled approximately 100 orders daily
  • Managed inventory for 800+ behind and over the counter medications
  • Served 200+ customers daily by taking prescriptions, answering questions, billing insurance, and used the Kroll software efficiently
  • Respected customer privacy by maintaining strict confidentiality
  • Managed phone calls across multiple lines, taking prescriptions, resolving customer concerns, and providing upfront and prompt information when asked
  • Prepared blister packages, with care and precaution all while maintaining inventory
  • Upheld all local COVID-19 safety protocols including increased sanitation and enforced mask policies
  • Worked with certain software to create COVID vaccine receipts, created and organized vaccine appointments, and addressed customers to fill out forms and assisted them when needed
  • Meticulously handled the cash register system to effectively handle payments and ensure accurate cash flow of up to over $1000-$2000 per shift.
  • Provided vital support during immunization clinics, promoting public health awareness within the community.
  • Implemented strong filing techniques to sort and store important documents and medical forms.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.

Restaurant Team Member

Tim Hortons
05.2021 - 08.2021
  • Worked in multiple positions around the restaurant such as coffee prep, sandwich station attendant, drive-thru attendant, and occasional baker
  • Greeted customers via a POS system, fulfilling hundreds of orders per shift
  • Operated drive-thru services including taking orders, handling payment, and delivering food in a prompt but friendly manner
  • Maintained clean dining areas, restrooms, and work stations by routinely sweeping, mopping, replenishing supplies, and disposing of garbage
  • Swiftly and professionally addressed any customer complaints, escalating to management when necessary.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment to maintain smooth operations and high standards of customer service during the busy tourist season.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Barista, Server and Kitchen prep

Muggs Cafe
06.2019 - 08.2019
  • Prepared all types of coffee such as pour-over, french press, aeropress, lattes, cappuccinos, americano, and many mixtures of them
  • Prepared dishes such as breakfast sandwiches, soup, sandwiches, salads, and more as regular menu changes were frequent
  • Worked quickly under pressure and worked diligently to keep up with all orders
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Education

Graduate Certificate - University Arts And Sciences - General Arts And Sciences

Fanshawe College
London, ON
12.2023

High School Diploma -

North Middlesex District High School
Parkhill, ON
06.2022

Skills

  • Responsible
  • Care about work and coworkers
  • Incredible customer service
  • Teamwork, communication and independence
  • Motivated and determined
  • Goal-oriented
  • Attention to Detail
  • Continuous Learning
  • Problem Solving
  • Time Management
  • Team Collaboration

Certification

  • WHMIS Certification
  • Smart Serve Certification

Awards

Hustle Award awarded for excellence in basketball.

Ted Wayward Beyond Adversity Award awarded for persistence and resilience in academics and athletics.

Principal's Honour Roll achieved academic excellence and high grade percentage in all courses from 2021-2022.

South End Truck Award achieved two years in a row for receiving the highest mark in TTJ4C1 Transportation Technology.

Received highest marks in SPH3U1 Physics and CLN4U1 Canadian and International Law.

Volunteer Experience

  • Outreach 360, Dominican Republic, Teacher, 07/01/18, 07/01/19, Prepared lesson plans and taught children different subjects such as English, Art and History., Organized events and took care of children aged 10-17 in a rotation, working with each child as much as possible in order for them to have a good learning experience., Worked to make lessons fun for the children such as doing art projects and having picture based slideshows.
  • Basketball Scorekeeper and School Announcements, NMDHS, Frequently took the opportunity to scorekeep for basketball, efficiently running a scoreboard and score sheet. Volunteered to show up to school early to organize announcements and get them ready for when the students arrived. Did the announcements over the PA system and ensured the national anthem would play smoothly.
  • Student Equity and Inclusion Council, Thames Valley School Board, High school, Recognized by the principal of my high school as very inclusive and forward thinking and was asked to join a committee aimed to work with high end members of the school board to make it a more inclusive and happier place for students., One of only 2 students recognized and who frequently attended., Attended zoom meetings during my lunch hour during school and worked on research projects for the committee during after school hours., This committee worked on important information regarding the names of schools that have been labeled non inclusive, putting together a list of names that was brought to a conference to be overlooked by representatives for the possibility of change.

Languages

English
Native or Bilingual

Timeline

Pharmacy Assistant

Viscount Pharmacy
12.2023 - Current

Pharmacist Assistant and Front Shop Cashier

McIntyre I.D.A Pharmacy
12.2022 - 02.2023

Restaurant Team Member

Tim Hortons
05.2021 - 08.2021

Barista, Server and Kitchen prep

Muggs Cafe
06.2019 - 08.2019

Graduate Certificate - University Arts And Sciences - General Arts And Sciences

Fanshawe College

High School Diploma -

North Middlesex District High School
  • WHMIS Certification
  • Smart Serve Certification
Avery Gray Findley