Avery Fawcett

-Host-

• Assisted managers with quickly resolving problems regarding dinner service.
• Recorded available tables after seating each party using specialized seating software.
• Documented reservations and communicated changes to guests.

-Busser-

• Worked with urgency, and communicated with other staff to looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Trained new staff in bussing and cleaning procedures.
• Provided attentive service and proactively assessed guest needs.

• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Organized work to meet demanding installation goals.
• Maintained quality assurance to assure customer satisfaction objectives.
• Tracked and recorded parts and labor costs related to each service call.

• Experienced in preparing ingredients for food production
• Trained in the operation of equipment including; grill, fryers and produce slicers
• Extensive experience in cash and direct customer service
• Responsible for the opening and closing of the establishment
• Supported Supervisor by preparing production reports and providing quality documentation
• Revised work practices to improve efficiency, boost quality and meet production goals
• Set overall vision and provided team leadership
• Trained new employees and evaluated quality of work