Avellina Hickey
Edmonton
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, previously at Value Village. Proven track record in quality control and training, enhancing team productivity and client satisfaction. Recognized for meticulous attention to detail and proactive problem-solving, ensuring seamless operations and fostering trust with clients.
Overview
8
8
years of professional experience
Work History
Home Cleaner
Self Employed
08.2019 - 09.2022
- Increased repeat business by establishing trust and rapport with clients through consistent high-quality work.
- Enhanced the cleanliness and organization of homes with meticulous attention to detail in all tasks performed.
- Proactively identified maintenance issues during cleaning tasks, notifying clients of potential problems before they escalated.
- Improved client satisfaction by providing thorough and efficient cleaning services tailored to individual preferences.
- Handled sensitive items with care, respecting the privacy of clients while completing assigned.
Assistant Production Supervisor
Value Village
05.2015 - 07.2019
- Monitored quality control of production workers.
- Ordered and coordinated delivery of materials.
- Assisted in managing budgets and resources, ensuring cost-effective operations.
- Ensure each department met daily quotas
- Inventory
- Interviewing, hiring and termanating employees.
- Evaluated employee performance, providing constructive feedback for continuous improvement.
- Preplanned daily activities to drive crew productivity to meet job schedule.
Server/Bartender
Whalen's Gate
08.2014 - 03.2015
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Regina High School
Corner Brook NL Skills
- Strong work ethic
- Exceptional customer service
- Training and mentoring
- Quality control
Languages
English
Timeline
Home Cleaner
Self Employed
08.2019 - 09.2022
Assistant Production Supervisor
Value Village
05.2015 - 07.2019
Server/Bartender
Whalen's Gate
08.2014 - 03.2015
High School Diploma -
Regina High School
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