Avani Chavan
London,Ontario
Summary
Dedicated team player with punctual nature and open communication style dedicated to working hard. Professional and friendly with a strong work ethic and cheerful outlook. Enthusiastic and dedicated with a genuine desire to provide excellent service in a healthy working environment. Clear communicator with team-oriented focus and advanced skills to effectively work with the team.
Overview
9
9
years of professional experience
Work History
Cook/server
Shawarma Pita Palace
04.2023 - Current
- Working in a fast paced environment to provide excellent customer service.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Customer Care Representative
TD Canada Trust
07.2023 - 10.2023
- Responsibility of answering inbound calls of customers, solving customers doubts and providing solutions
- Handling customers financial transactions, completing money transfers and opening and closing of accounts.
Front Desk Executive
Elegant Home Décor - Modular Kitchen and Interior
04.2022 - 01.2023
- Managed all the Front Desk Operations and look after all the client requirements
- Gaining prospective clients and overlooking the existing clients projects.
Customer Care Executive
Aptronix - Apple Authorized Service Provider
03.2021 - 04.2022
- Developed excellent communication skills and established personal relationship with high-profile guests as per job demands
- Consistently achieved the weekly targets making substantial contributions to department goals
- Gained technical knowledge about all the Apple Products.
Pastry Cook Co-op Internship
Liberty Grand Entertainment
05.2018 - 09.2018
- Getting all the mise-en place ready for the bakery
- Helping the Chef de Partie in baking desserts in large quantities
- Using heavy bakery equipment's for bulk cooking.
Kitchen Assistant - Garde Manger
Liberty Grand Entertainment
05.2017 - 11.2017
- Getting all the cold food preparation done
- Demonstrated dedication by working round the shifts: breakfast, lunch, and dinner
- Learnt plating and presentation techniques.
Marketing Assistant
Gameeon Infotech Pvt. Ltd.
09.2015 - 09.2016
- Developing innovative ideas for advertisement and co ordinating marketing campaigns with the clients
- Handling the social media profiles of the company
- Following up with existing clients and gaining new clients interested in gaming products.
Education
Post- Graduate Certificate - Baking and Pastry Arts Management
Centennial College
Toronto, Ontario08.2018
Bachelor of Mass Media -
Thakur College of Science and Commerce
03.2015
Higher Secondary Certificate Examination - Commerce Stream
St. Francis D’Assisi Jr College
02.2012
Secondary School Certificate Examination -
Swami Vivekanand International School
03.2010
Skills
- Strong communication and Interpersonal skills
- Quick learner with leadership and problem-solving skills
- Customer Service
- Efficient teamwork skills and time management skills
- Ability to accurately weigh ingredients, mix doughs and prepare batters, filling, and icings
- Learnt to make of different variety of cakes, croissants, breads, muffins in a bulk quantity and basic icing skills
- Basic cutting and knife skills Basic culinary skills
- Knowledge of working in a professional kitchen environment Helping positively with an adaptive mindset
- Knowledge of food handling and food safety and sanitization
- Have an experience of a banquet environment Plate ups, running for buffets, Being presentable on the food stations
Languages
English (Fluent oral, written)
Full Professional
Hindi (Fluent oral, written)
Full Professional
Marathi (Fluent oral, written)
Full Professional
Timeline
Customer Care Representative
TD Canada Trust
07.2023 - 10.2023
Cook/server
Shawarma Pita Palace
04.2023 - Current
Front Desk Executive
Elegant Home Décor - Modular Kitchen and Interior
04.2022 - 01.2023
Customer Care Executive
Aptronix - Apple Authorized Service Provider
03.2021 - 04.2022
Pastry Cook Co-op Internship
Liberty Grand Entertainment
05.2018 - 09.2018
Kitchen Assistant - Garde Manger
Liberty Grand Entertainment
05.2017 - 11.2017
Marketing Assistant
Gameeon Infotech Pvt. Ltd.
09.2015 - 09.2016
Post- Graduate Certificate - Baking and Pastry Arts Management
Centennial College
Bachelor of Mass Media -
Thakur College of Science and Commerce
Higher Secondary Certificate Examination - Commerce Stream
St. Francis D’Assisi Jr College
Secondary School Certificate Examination -
Swami Vivekanand International School
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