Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ava Jean A. Negrillo

Clyde North,Victoria

Summary

Outcome-driven Software Test Analyst with over 20 years of software testing experience. Proven track record of identifying software bugs to improve overall product quality. Competent in analysing business and functional requirements, developing test strategies, authoring, and executing test cases, and documenting test findings. Strong experience in Agile methodology and SDLC. Capable of working effectively with cross-functional teams to ensure that software fulfils customer expectations. Excellent communication skills and the ability to work autonomously or as part of a team.


Certifications and awards

  • Certified SAFe 5 Practitioner
  • ISTQB Certified Test Analyst
  • Completed ISTQB Advanced Test Manager course.
  • Star Employee Award Q4 2010
  • Consistently ‘EXCEEDED’ the quality of work category in all key performance evaluations.

Overview

24
24
years of professional experience

Work History

Quality Assurance Analyst

Education Horizons
08.2014 - 11.2023
  • Managed test documentation using Confluence.
  • Tested OData were used for school’s report generation.
  • Provided client support for BAU bugs and User Acceptance Testing.
  • Authored and managed test cases using Zephyr test management tool.
  • Tracked user stories, enhancements, tasks, and defects / bugs using Jira.
  • Conducted API testing (POST, GET, PUT, DELETE methods) using Postman and Insomia API platforms.
  • Tested student profile features in different mobile applications using BrowserStack cloud web and mobile testing platform.
  • Conducted system, integration, functional, user acceptance, confirmation, and compatibility testing on all features handled.
  • Executed smoke and regression testing on a weekly basis as part of Continuous Integration process.
  • Automated Synergetic student profile features (Delphi) using the Ranorex GUI test automation framework to reduce manual regression effort.
  • Automated basic school management features using Selenium and Cypress to reduce manual smoke testing effort.
  • Verified students, staff, community, classes, subjects, timetables, and attendances reports using Stimulsoft Business Intelligence platform.
  • Checked DB tables to verify data schemas and records using Microsoft SQL Server Management Studio and pgAdmin.
  • Collaborated with the product team, design team and executive team to identify product requirements.
  • Attended daily stand-up meetings, fortnightly retrospectives, system demos, sprint planning and feature planning sessions.
  • Practiced SCRUM as the type of Agile methodology and SAFe frameworks.

Test Analyst

Brightstar Corporation
09.2013 - 09.2014
  • Created detailed test scenarios and test cases for all testing phases.
  • Involved in confirmation and regression testing of the modules.
  • Provided UAT support, test estimations, and was involved in discussions with developers, business analysts, and project managers.
  • Demonstrated system testing for StarTrack Freight Refresh, B2B Dealer Direct portals (MITEL and TLS).
  • Demonstrated integration testing using Backoffice Management, Solomon (ERP), and Radio Beacon.

Senior Test Analyst

Touch Networks Pty Ltd
08.2009 - 08.2012
  • Executed system testing for NAB Hicaps using pcport and Hypercom terminal.
  • Executed a full round of client build testing for Westpac Hypercom terminal and ANZ and CBA Ingenico terminals which required test XML testing, LUA and SAF messaging testing.
  • Conducted health claims system integration testing for iSOFT and Medicare Easyclaim (3rd party hosts) projects using Suncorp Hypercom terminals. Executed testing for host, content and client build areas using Dial-up, Ethernet and GPRS devices. Different Suncorp EFTPOS versions were also used and tested in conjunction with Touch Network’s host, content, and client build releases.
  • Effectively tested other VAS applications (Value Added Services) that were tested using CBA and ANZ Ingenico terminals, Westpac, and Suncorp Hypercom terminals.
  • Excellently completed a system integration testing for New South Wales Lotteries using Point-of-Sales device that required both the POS and Xkube printers.
  • Tested products using Touch’s inventory system and ran reconciliation/settlement and billing invoices and reports as part of the project requirements.
  • Assisted clients during their User Acceptance Testing.
  • Communicated with external clients regarding Touch applications and suggested solutions and workarounds on raised issues.
  • Initiated test team process improvements where test documentations were implemented.

Test Analyst

Curriculum Corporation: The Learning Federation
07.2008 - 07.2009
  • Conducted technical analysis and technical conformance of the educational flash objects for Australia and New Zealand schools.
  • Successfully performed compatibility testing for all learning objects on different platforms and browsers.

Quality Assurance Manager /Website Administrator

Stratpoint Technologies
03.2004 - 07.2008
  • Spearheaded the standardization of the QA process, managed, and directed 5 Quality Analysts.
  • Developed organisational process enhancements. Proposed documentations were created to showcase the changes - new documentation templates and new processes were successfully agreed upon and implemented across the organisation.
  • Analysed business requirements and effectively tested and managed huge website applications such as e-commerce websites.
  • Collaborated with the Project Management team, Engineering team, and Business team to ensure that business requirements are met.
  • Effectively managed the entire website update of Semizone.com both front end, and back end functionalities.

Quality Assurance Supervisor

Infinite Information Incorporated
05.2000 - 08.2004
  • Mentored 3 Quality Assurance Analysts.
  • Created the following test documentations used during the testing phase:

o Test plan

o Test cases

o Test summary report

o QA Clearances

  • Performed graphics inspection check on both websites and multimedia presentations during design phase.
  • Performed system, functional, and compatibility testing on both static and dynamic website applications.
  • Tested multimedia CDs for the two biggest wineries in the US – Simi Winery and Kendall Jackson.

Education

Bachelor of Science - Information Managemetn

Systems Technology Institute, Southwoods
Philippines
03.2000

Skills

  • Tools used:
  • o Report: Stimulsoft

    o Image viewer: FastStone

    o Mobile testing platform: BrowserStack

    o Source code editor:Visual Studio Code

    o Source code repository:Bitbucket and GitHub

    o Web service testing tools: Postman, Insomia, and SoapUI

    o DB: pgAdmin and Microsoft SQL Server Management Studio

    o Automation: Ranorex, Selenium, and Cypress (javaScript / typescript)

    o Test management and issue tacking system: Jira, Zephyr, Test Director and Quality Centre

    o Remote desktop applications: ConnectWise (Screenconnect) and UltraVNC

    o Others: Microsoft Office, Microsoft 365, Microsoft Visio, and Microsoft Project

  • Terminals tested and used:
  • o EFTPOS terminals: SAGEM, Ingenico and Hypercom

    o Point of Sale: Radiant

  • Mode of testing: Manual and basic automation
  • Communication platforms / virtual collaboration platforms: Microsoft teams, Zoom and Miro board
  • Methodologies / Processes: Agile (Scrum and Kanban), SAFe and Software Development Life Cycle (Waterfall model)
  • Testing types: System, System integration, Functional, Integration, Compatibility, Security, User Acceptance, Smoke, Confirmation, Exploratory, Adhoc and Regression testing
  • Test management and administration: Testing life cycle, defect management, content management, process improvement, website administration, quality and test documentations, and quality management and supervision
  • Technologies tested: Java, Javascript, C#, Delphi, Biztalk, Net, XML, LUA, HTML, JAVA, FLASH, CSS, Visual Basic, Open Architecture Community System (OpenACS), Open-Source Content Management System (OpenCMS), Network Productivity System (NPS) and PHP (administration panel)

Languages

English
Full Professional
Filipino
Native or Bilingual

Timeline

Quality Assurance Analyst

Education Horizons
08.2014 - 11.2023

Test Analyst

Brightstar Corporation
09.2013 - 09.2014

Senior Test Analyst

Touch Networks Pty Ltd
08.2009 - 08.2012

Test Analyst

Curriculum Corporation: The Learning Federation
07.2008 - 07.2009

Quality Assurance Manager /Website Administrator

Stratpoint Technologies
03.2004 - 07.2008

Quality Assurance Supervisor

Infinite Information Incorporated
05.2000 - 08.2004

Bachelor of Science - Information Managemetn

Systems Technology Institute, Southwoods
Ava Jean A. Negrillo