Facilitated seamless guest experiences by coordinating reservations and seating arrangements between 200 to 300 patrons per shift.
Enhanced customer satisfaction through attentive service and proactive communication.
Supported servers by bussing tables, bottle service, refilling water glasses, and delivering food to enhance service efficiency.
Utilized OpenTable to anticipate peak hours, optimize table turnover, and minimize wait times.
Thrived in a fast-paced, high-volume service environment, balancing multiple tasks while maintaining attentive, friendly service.
Kitchen Assistant
Rooks to Cooks
Toronto, Canada
07.2024 - 08.2024
Assisted with preparing and organizing food for cooking demonstrations, ensuring all ingredients and equipment were available for Chefs and Campers.
Operated dishwashers and maintained cleanliness of kitchen utensils, equipment and work areas; adhering to health and safety standards.
Supported culinary instructors by setting up workstations and assisting campers with basic cooking techniques and food safety practices.
Conflict Resolution: Addressed and resolved minor disputes or frustrations among children with patience and empathy, maintaining a positive atmosphere and promoting teamwork.
Legal Assistant
Department of Justice (DOJ) Canada
Toronto, Canada
07.2023 - 09.2023
Prepares, reviews, formats and may draft various legal and administrative documents and correspondence for review and approval by legal professionals to ensure correctness by precedents, rules, and guidelines ensuring accuracy, compliance with procedures, and correct grammatical usage.
Organizes, maintains, opens and closes physical and electronic files by applicable standards ensuring document management integrity.
Conducts routine and basic legal research following instructions from legal professionals by locating, identifying, and retrieving a wide variety of documents (opinions, precedents, legislation, case law, etc.) from legal management systems.
Adapting to new management systems (i.e. CanLii, WestLaw, LexisNexis, and GCDOCS).