Ava Camay Conlu
Montreal,QC
Summary
Dynamic professional with a proven track record at Winners Merchants International L.P, enhancing customer satisfaction through exceptional service and effective relationship management. Skilled in cash handling and workplace safety management, I excel in team collaboration and prioritizing tasks to drive performance and improve operational efficiency.
Overview
7
7
years of professional experience
Work History
Associate
Winners Merchants International L.P
11.2022 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Helped customers locate products and checked store system for merchandise at other sites.
Municipal Administrator Staff
Municipality of Nagcarlan
01.2021 - 05.2022
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Improved employee productivity with effective time management strategies for daily tasks.
Provider Advocate
Optum Global Solutions (Philippines), Inc.
10.2018 - 10.2020
- Actively advocated for patient rights while maintaining confidentiality in accordance with HIPAA regulations.
- Analyzed care plans and upheld JCAHO, Medicare and Medicaid guidelines.
Education
DEP - Institutional And Home Care Assistance
PACC Vocational Training Centre
LaSalle, QC11-2025
Bachelor of Science - Hotel Management Operations in Culinary Arts
Lyceum of The Philippines University - Manila
Philippines03-2015
Skills
- Effective time management
- Effective task prioritization
- Workplace safety management
- Willingness to adjust schedule
- Effective relationship management
- Team-oriented approach
Languages
Tagalog
Native or Bilingual
English
Full Professional
French
Elementary
Timeline
Associate
Winners Merchants International L.P
11.2022 - Current
Municipal Administrator Staff
Municipality of Nagcarlan
01.2021 - 05.2022
Provider Advocate
Optum Global Solutions (Philippines), Inc.
10.2018 - 10.2020
DEP - Institutional And Home Care Assistance
PACC Vocational Training Centre
Bachelor of Science - Hotel Management Operations in Culinary Arts
Lyceum of The Philippines University - Manila
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