Ava Williams

Promoted to Senior Barista after consistently demonstrating exceptional performance, showcasing advanced skill in custom order execution, meticulous attention to detail, and unwavering reliability in all aspects of the role. Continues to perform all standard barista duties while also taking on enhanced leadership responsibilities such as:

• Mentors and trains new baristas.
• Ensures high standards of service and café operations.
• Assists with inventory management and ordering processes.
• Helps to lead shifts and manage daily operations.

• Delivered beverages exceeding customer expectations through engaging service and customized orders.
• Recommended food and drink pairings to elevate customer experience.
• Monitored inventory levels, restocking supplies as needed to ensure availability.
• Assisted in preparing baked goods, including muffins, cookies, etc.
• Memorized recipes for official and off-menu beverages to enhance service variety.
• Maintained a welcoming café environment by organizing merchandise displays and stocking baked goods.
• Executed operational procedures efficiently while adhering to health regulations and café protocols.
• Collaborated with team members to optimize workflow and service quality during peak hours.

• Streamlined customer shopping experience through focused assistance and support.
• Managed customer capacity during peak periods to ensure efficient service.
• Maintained clear communication with customers to effectively resolve inquiries.
• Inspected quality of jewelry prior to display for optimal presentation.
• Individually labeled boxes and bags used for sold jewelry.
• Organized backrooms to enhance operational efficiency.

• Processed cashier transactions efficiently while ensuring accuracy in all financial exchanges.
• Assisted customers with inquiries, providing prompt and informative responses.
• Prepared and packaged food items to maintain quality and presentation standards.
• Conducted regular inventory checks to monitor stock levels and identify needs.
• Restocked supplies promptly to ensure continuous service availability.
• Set up and dismantled booths for events, ensuring compliance with safety protocols.

• Cultivated welcoming environment for customers through tailored book recommendations and knowledge sharing.
• Executed bookstore fundamentals to maintain vibrant displays and optimize commercial appeal.
• Engaged customers with campaigns like Our Monthly Picks and pre-orders, fostering meaningful interactions.
• Continuously educated on books and industry trends to enhance customer shopping experiences.
• Maintained cleanliness and created inviting displays to promote a shoppable atmosphere.
• Tracked inventory levels using computerized systems to ensure accurate stock management.
• Answered phone inquiries promptly, providing accurate information to customers.
• Supported online orders by pulling and ringing merchandise for shipment.