Ava Verdugo
Calgary,AB
Summary
Hardworking and dependable team member with nearly 2 years of experience in the hotel industry. Skilled in customer service, cleaning and laundry duties, coordinating and running group activities, and handling cash transactions. Experienced in working independently, managing large groups of children, and supporting resort events with setup, promotion, and cleanup.
Overview
1
1
year of professional experience
Work History
Activities Coordinator
Tamara Detta-Fairmont Hot Springs Resort
06.2025 - 08.2025
- Supervised and engaged over 20 children in recreational activities, prioritizing their safety and well-being. Designed and led a variety of activities for children and adults. Managing all aspects from planning and preparation to execution and clean up
- Collaborated with team members to promote events through social media channels and community outreach efforts.
- coordinated guest bookings for resort activities, providing detailed information and personalized recommendations to enhance their experience
- handled cash and electronic payments, maintaining accurate records and adhering to financial procedures
Housekeeper
Ashley Tran-Fairmont Hot Springs Resort
06.2024 - 06.2025
- Performed daily cleaning and sanitization of guest rooms, ensuring high standards of cleanliness.
- Assisted in maintaining inventory of cleaning supplies and linens for operational efficiency.
- Responded promptly to guest requests for additional amenities or services, promoting customer satisfaction.
- Adapted quickly to changing priorities during peak occupancy periods, maintaining service excellence.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Education
High School Diploma -
Bowness High School
Calgary, AB07-2024
Skills
- Disability awareness
- Customer service
- Problem-solving
- Multitasking Abilities
- Effective communication
- Professionalism
Timeline
Activities Coordinator
Tamara Detta-Fairmont Hot Springs Resort
06.2025 - 08.2025
Housekeeper
Ashley Tran-Fairmont Hot Springs Resort
06.2024 - 06.2025
High School Diploma -
Bowness High School
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