Ava Thornton
Thousand Oaks,CA
Summary
Dedicated professional with experience in hospitality and customer service. Proven skills in team collaboration, multitasking, and problem-solving to enhance guest satisfaction. Strong communication abilities and adaptability in dynamic environments contribute to reliable service delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Host, Trainer, Takeout, Foodrunner
Wood Ranch BBQ
10.2024 - Current
- Enhanced guest satisfaction by managing seating and reservations effectively.
- Provided outstanding customer service during busy dining shifts and holidays.
- Trained new hires to uphold customer service and operational excellence.
- Ensured timely food and beverage delivery for optimal customer experience.
- Coordinated takeout and catering orders, maintaining accuracy and efficiency.
- Processed payments and managed order tickets using POS systems.
Babysitting, House Sitting, and Pet Sitting
Care Taking Services
01.2020 - Current
- Provided reliable services, ensuring the well-being and safety of children, homes, and pets.
- Managed daily routines, including meal preparation, household chores, and transportation for children.
- Ensured pets received proper care, including feeding, exercise, and medication administration.
Tanning Associate
Tan LA
04.2024 - 09.2024
- Ensured hygiene standards by maintaining cleanliness of tanning beds.
- Delivered professional cryo facials, enhancing client satisfaction and experience.
- Provided information and assistance to customers, fostering positive interactions.
Chiropractic Receptionist
Susan Diballa DC
07.2022 - 03.2023
- Enhanced patient experience by efficiently managing appointment scheduling.
- Processed insurance information and maintained accurate patient records diligently.
- Streamlined billing processes while overseeing front desk operations effectively.
- Ensured cleanliness and organization of the front desk area consistently.
- Handled phone inquiries with professionalism and efficiency.
Education
High School Graduate -
Newbury Park High School
Thousand Oaks, CA06.2024
Associate of Arts - Psychology
Moorpark College
Moorpark, CA06-2026
Skills
- Customer service
- Computer skills
- Communication skills
- Strong multitasking
- Order taking
- POS system operation
- Detail-oriented
- Order accuracy
- New hire training
- Cleaning and sanitation
- Fast-paced environment
Certification
- CPR Certified
- First Aid Certified
Timeline
Host, Trainer, Takeout, Foodrunner
Wood Ranch BBQ
10.2024 - Current
Tanning Associate
Tan LA
04.2024 - 09.2024
Chiropractic Receptionist
Susan Diballa DC
07.2022 - 03.2023
Babysitting, House Sitting, and Pet Sitting
Care Taking Services
01.2020 - Current
High School Graduate -
Newbury Park High School
Associate of Arts - Psychology
Moorpark College