Ava Rouzitalab
Richmond Hill,Canada
Summary
Biology student with a strong foundation in scientific principles, seeking hands-on experience in clinical optometry settings. Committed to applying academic knowledge to real-world patient care and clinical practices. Eager to contribute to team efforts while enhancing skills in a professional environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant – Volunteer
Ritz Clinic
Toronto, Canada
09.2024 - Current
- Prepared treatment rooms, equipment, and patient spaces to ensure smooth clinical flow.
- Assisted patients with guided mobility routines, warm-ups, and post-visit exercise suggestions when directed by the chiropractor.
- Supported front desk operations, appointment scheduling, and EMR documentation with accuracy and confidentiality.
- Reinforced basic ergonomic principles, posture cues, and daily movement habits to help patients maintain comfort.
- Observed assessment procedures, patient education techniques, and communication strategies used in clinical care.
- Provided a calm and welcoming atmosphere, contributing to a positive patient experience.
Animal Care Volunteer
PetSmart
09.2024 - Current
- Supported daily care activities including feeding, gentle handling, and comfort-focused interaction.
- Helped maintain clean and organized spaces to reduce stress for animals.
- Observed behavioural cues, stress signs, and comfort levels, developing sensitivity to non-verbal communication.
- Collaborated with shelter staff and volunteers to ensure smooth daily operations.
- Practiced patience, empathy, and calm problem-solving in emotionally sensitive environments.
Owner & Lash Technician
AuraEyes Beauty Studio
05.2024 - Current
- Provided individualized lash services with a focus on client comfort, safety, and attention to detail.
- Maintained sanitary workspaces, equipment organization, and consistent infection-control practices.
- Built long-term client relationships through supportive, calm communication.
- Managed bookings, records, payments, and day-to-day scheduling.
- Oversaw branding, service pricing, and quality control to maintain professional standards.
- Used problem-solving and interpersonal awareness to ensure a positive client experience.
Customer Relationship Manager
Gamma Flux Co.
09.2023 - Current
- Handled customer inquiries and organized service requests in a timely, professional manner.
- Updated records and maintained accurate information across internal systems.
- Supported daily operations by coordinating information between customers and team members.
- Practiced clear, steady communication in a fast-paced environment.
Pediatric Dental Clinic Volunteer
SpringHill Dental
06.2023 - 09.2023
- Welcomed families and facilitated intake flow in a busy clinical setting.
- Supported room preparation, sterilization procedures, and patient seating.
- Observed patient communication strategies used to ease anxiety and build trust.
- Became familiar with clinic workflow, infection control routines, and patient records organization.
Customer Relationship Manager
3zDental
02.2023 - 08.2023
- Managed incoming inquiries from dental clinics, providing clear information on products, supplies, and service options.
- Supported offices with order placement, scheduling, and delivery coordination to ensure consistent clinic workflow.
- Guided clients through product selections and recommended appropriate solutions based on clinical needs.
- Processed orders, updated customer accounts, and maintained accurate, organized records in internal systems.
- Communicated professionally with dental staff regarding availability, timelines, and follow-up support.
- Contributed to sales growth by identifying customer needs, suggesting suitable supplies, and maintaining strong client relationships.
Customer Service Representative
Best Buy
09.2022 - 01.2023
- Guided customers through product options, services, and basic troubleshooting.
- Maintained organized service areas to support efficient store operations.
- Helped resolve concerns by listening carefully and offering practical solutions.
- Strengthened confidence in front-facing customer service and day-to-day problem-solving.
Fitness Coach
GoodLife Fitness
08.2021 - 08.2022
- Guided members through safe exercise techniques with an emphasis on alignment, controlled movement, and injury prevention.
- Demonstrated correct form and provided supportive corrections to improve stability and confidence.
- Monitored equipment usage and maintained an organized workout environment for member safety.
- Helped individuals identify realistic fitness goals and progress steps tailored to their abilities.
- Promoted an inclusive, encouraging fitness space that supported member well-being.
Education
Honours Bachelor of Science - Biology
York University
Toronto, ON05.2026
Skills
- Patient care
- Clinical communication
- Customer relationship management
- Treatment preparation
- Data entry
- Time management
Certification
- Accessibility for Ontarians with Disabilities Act (AODA), Training in accessibility standards and inclusive communication.
- Health and Safety Awareness Certification, Foundational understanding of workplace safety and hazard recognition.
Community Service
- Animal Care Volunteer, PetSmart, 09/01/24, Present, Supported daily care activities., Helped maintain clean and organized spaces., Observed behavioral cues., Collaborated with shelter staff.
- Pediatric Dental Clinic Volunteer, SpringHill Dental, 06/01/23, 09/01/23, Welcomed families and facilitated intake flow., Supported room preparation and sterilization., Observed patient communication strategies., Became familiar with clinic workflow.
Awards
Continuing Student Award, York University, 06/01/24, Recognized for consistent academic achievement.
Timeline
Chiropractic Assistant – Volunteer
Ritz Clinic
09.2024 - Current
Animal Care Volunteer
PetSmart
09.2024 - Current
Owner & Lash Technician
AuraEyes Beauty Studio
05.2024 - Current
Customer Relationship Manager
Gamma Flux Co.
09.2023 - Current
Pediatric Dental Clinic Volunteer
SpringHill Dental
06.2023 - 09.2023
Customer Relationship Manager
3zDental
02.2023 - 08.2023
Customer Service Representative
Best Buy
09.2022 - 01.2023
Fitness Coach
GoodLife Fitness
08.2021 - 08.2022
Honours Bachelor of Science - Biology
York University