Ava Rocha
San Dimas
Summary
Energetic and customer-focused individual with a passion for human interaction and delivering exceptional service. At 21, I bring a positive attitude, strong communication skills, and the ability to thrive in dynamic, fast-paced environments. Highly adaptable and eager to ensure passengers have a comfortable experience. Quick to learn, with a natural ability to stay calm under pressure, and assist others in both everyday and emergency situations. Ready to contribute to a team environment while providing exceptional customer service as a flight attendant.
Overview
5
5
years of professional experience
Work History
Associate
In N Out
Glendora
03.2024 - Current
- Providing high-quality customer service.
- Ability to work efficiently in fast-paced environments, while maintaining a positive attitude, and attention to detail.
- Skilled in food preparation, cash handling, and teamwork, with a commitment to upholding In-N-Out’s high standards of quality and cleanliness.
Cashier | Store Trainer | Manager
Del Taco
San Dimas
08.2020 - 12.2023
- Cashier: Friendly and reliable cashier with excellent customer service skills and a strong attention to detail. Experienced in handling cash, processing transactions, and ensuring accuracy in order fulfillment.
- Store Trainer: Expertise in teaching operational procedures, customer service excellence, and food safety protocols to ensure consistent, high-quality service, and helping employees develop their skills and grow within the company.
- Manager: Skilled in staff management, inventory control, budgeting, and ensuring compliance with food safety regulations. Ensure a positive work environment, and empower employees to perform at their best.
Education
High School -
San Dimas High School
San Dimas, CA06.2022
Skills
- Five years of customer service job experience
- Ability to effectively communicate with peers and customers
- Ability to work well in a team environment
- Ability to adapt communication style to different cultures and personalities
- Ability to remain on feet for long periods
- Ability to handle multiple tasks simultaneously
- Ensuring compliance with safety regulations
Timeline
Associate
In N Out
03.2024 - Current
Cashier | Store Trainer | Manager
Del Taco
08.2020 - 12.2023
High School -
San Dimas High School
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