Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ava Robertson

Ava Robertson

Professional Sales Representative
Rancho Santa Margarita

Summary

Trained and experienced in professional selling, with expertise spanning prospecting, qualifying, presenting, delivering professional presentations, and guiding clients through buying decisions. Skilled in building relationships, developing strategies, and empowering others to achieve their goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Community Manager

She Sells Academy
06.2024 - Current
  • Build and maintain a vibrant, close-knit community of ambitious women entering high-ticket remote sales roles, fostering an empowering and supportive environment.
  • Respond promptly and empathetically to member inquiries, offering guidance and ensuring a positive learning experience.
  • Collect and analyze community feedback to inform training improvements and enhance the overall member experience.

Sales Representative (Assignment)

Amazon FBA Pro Growth University
09.2024 - 11.2024
  • Transitioned the sales process from owner-led calls to a structured system with closers handling client interactions, establishing the foundation for a dedicated sales team.
  • Spearheaded the development of key sales processes and tools for the Amazon FBA program as its first sales representative, contributing to the program's foundational growth.
  • Designed and implemented a comprehensive sales pitch, pitch deck, and KPI tracking systems to streamline sales operations and measure performance metrics.
  • Conducted effective presentations to prospective clients, tailoring communication to highlight the value of the Amazon FBA course and address diverse customer needs.


Beach Club Attendant (Seasonal)

FirstService Residential
05.2024 - 09.2024
  • Greeted residents and their guests at the Beach Club and Lagoon, ensuring an exceptional experience while adhering to safety guidelines.
  • Managed administrative tasks, including tracking attendance, managing access cards, and processing rentals.
  • Supported the office team with document organization, filing, and research projects to streamline operations.
  • Demonstrated strong customer service, communication, and organizational skills, preparing for a smooth transition into sales.

Server

Selmas Chicago Pizzeria and Tap Room
08.2021 - 05.2024
  • Collaborated with the team to ensure a positive dining experience for all customers, utilizing strong interpersonal and communication skills to build and maintain customer relationships.
  • Effectively addressed and resolved customer complaints, turning challenges into opportunities to create loyal customers.
  • Maintained accuracy and efficiency in order processing within a fast paced environment, ensuring high quality service delivery.

Education

Business - Marketing And Software Development

Internship - Nonprofit Startup

Saddleback College

Working Towards A Business Degree

Skills

  • Effective Communication
  • Active Listening
  • Problem-Solving
  • Professional Presentations
  • Customer Support
  • Feedback Analysis and Implementation
  • Community Engagement and Development

Certification

She Sells Remote Certified

Timeline

Sales Representative (Assignment)

Amazon FBA Pro Growth University
09.2024 - 11.2024

Community Manager

She Sells Academy
06.2024 - Current

Beach Club Attendant (Seasonal)

FirstService Residential
05.2024 - 09.2024

Server

Selmas Chicago Pizzeria and Tap Room
08.2021 - 05.2024

Business - Marketing And Software Development

Internship - Nonprofit Startup

Saddleback College

Working Towards A Business Degree
Ava RobertsonProfessional Sales Representative