Ava Reid
Oshawa,ON
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
4054
4054
years of post-secondary education
Work History
Mr. Burger
Shift Supervisor
07.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Bachelor of Arts - Pyschology
Ontario Tech University
OshawaHigh School Diploma -
Clarington Central Secondary School
Skills
- Food handling
- Sanitation
- Hospitality service expertise
- Cash handling expertise
- Customer service excellence
- Dining area maintenance
- Point of sale systems
- Product knowledge
- Effective communication
- Adaptable scheduling
- Excellent communication
Accomplishments
- Food Handlers Certified
-Smart Serve Certified
Currently, an on-call volunteer at the local soup kitchen- Durham Outlook
Graduated as valedictorian and honor roll
- Earned “Volunteer ” award for active participant in the community
- Earned " Honor Roll" award serval years for maintaining a average above 80%
Volunteering
- Serving members of the homeless community
- Providing meals, soups, salads and desserts promptly
- Volunteered habitually with the local Lion's Club to run several food truck events
- Assistant Hockey Coach Volunteering
Timeline
Mr. Burger
Shift Supervisor
07.2021 - Current
Bachelor of Arts - Pyschology
Ontario Tech University
High School Diploma -
Clarington Central Secondary School