Summary
Overview
Work History
Education
Skills
Timeline
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Ava Peck

Calgary

Summary

Dedicated and reliable student with extensive experience at Roadhouse Restaurant & Lounge, excelling in food running and guest relations. Proven ability to enhance customer satisfaction through effective communication and order accuracy. Adaptable in high-pressure environments, consistently delivering exceptional service and maintaining a clean, organized workspace.

Overview

2
2
years of professional experience

Work History

Expo Runner

Roadhouse Restaurant & Lounge
04.2025 - Current
  • Enhanced customer satisfaction by promptly delivering food and beverages to expo station.
  • Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
  • Developed strong communication skills while liaising between front-of-house and back-of-house teams.
  • Communicated food orders to chefs to execute priorities and special requests.
  • Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
  • Informed restaurant staff about feedback or requests to promote customer satisfaction.
  • Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
  • Delivered food orders from kitchen to customers' tables.

Arcade Attendant

Lil Jay's Arcade
08.2024 - 10.2024


  • Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
  • Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
  • Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.

Restaurant Hostess

Roadhouse Restaurant & Lounge
05.2023 - 06.2024
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Education

No Degree -

Chestermere High School
Chestermere
06-2026

Skills

  • Quick learner
  • Food running
  • Table bussing
  • Order accuracy
  • Guest relations
  • Sales experience
  • Food and beverage experience
  • Time management
  • Cleaning and sanitizing
  • Adaptable and flexible
  • Reliability
  • Customer satisfaction

Timeline

Expo Runner

Roadhouse Restaurant & Lounge
04.2025 - Current

Arcade Attendant

Lil Jay's Arcade
08.2024 - 10.2024

Restaurant Hostess

Roadhouse Restaurant & Lounge
05.2023 - 06.2024

No Degree -

Chestermere High School

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Ava Peck