Restaurant Hostess
The Coquitlam Grill
Coquitlam, BC
12.2022 - 05.2023
- Greeted and seated guests promptly upon arrival at the restaurant.
- Managed guest expectations by relaying information regarding menu questions and suggestions, wait times, and specials.
- Monitored restaurant activity to predict customer needs.
- Resolved customer complaints and concerns professionally while maintaining a positive attitude.
- Maintained cleanliness and organization at all times.
- Supported serving staff, food runners and bussers to keep the dining room presentable and ready for guests.
- Completed daily side work tasks assigned by management such as cleaning chores and restocking.
