Ava Ogamba

• Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
• Utilized product knowledge of foods and beverages to make suggestions to customers.
• Performed cash, card and check transactions to complete customer purchases.
• Engaged customers to help create a good food and beverage experience
• Uphold proper food handling safety standards to ensure a healthy dining experience for guests.
• Promoted a positive work culture by fostering teamwork, clear communication, and mutual respect among all team members.
• Skilled at working independently and collaboratively in a team environment.

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• Greeted and seated guests promptly upon arrival, ensuring a warm welcome.
• Managed reservation system to optimize seating and minimize wait times.
• Coordinated with servers to ensure smooth dining flow and guest satisfaction.
• Assisted guests with menu inquiries, providing recommendations and information.
• Maintained cleanliness and organization of the host stand and waiting area.
• Trained new host staff on procedures, service standards, and customer engagement.