Ava McHugh
Orillia,Canada
Summary
Motivated and dependable 19 year old with strong customer service experience and a proven ability to communicate clearly, solve problems quickly, and maintain a positive attitude in fast-paced environments. Known for building friendly rapport with customers, handling tasks efficiently, and supporting team members to ensure smooth daily operations. Seeking a job to further develop professional skills while contributing reliability, energy, and excellent service to a customer-focused team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Layzee Acres Park and RV
Sebright, Canada
07.2025 - Current
- Managed calendars and work orders using Google and Lightspeed systems.
- Maintained and filed accurate paperwork for operational efficiency.
- Handled phone inquiries, addressing immediate customer concerns promptly.
Barista
Starbucks
Orillia, Canada
11.2024 - 07.2025
- Executed cash register operations in a fast paced setting.
- Oversaw drive thru transactions. Enhancing customer experience through efficiency.
- Trained on espresso bar equipment, producing high quality drinks to a standard.
- Prepared food items while maintaining a clean and organized workspace.
- Handled dishwashing and cleaning duties to uphold hygiene standards.
Hostess
State and Main Kitchen and Bar
Orillia, Canada
03.2024 - 07.2024
- Organized seating arrangements to enhance dining experience.
- Provided exceptional customer service to ensure guest satisfaction.
- Cleared tables efficiently to maintain cleanliness and turnover rate.
- Delivered food promptly to tables in a fast paced environment.
- Executed thorough cleaning routines to uphold sanitary standards.
Cashier
Dollar Tree
Orillia, Canada
08.2023 - 07.2024
- Ensured efficient store operations through stocking, cleaning, and organising merchandise.
- Provided exceptional customer service to enhance shopping experiences.
- Maintained accurate pricing of products to support sales initiatives.
- Utilized strong memory skills to locate items quickly and efficiently.
- Fostered work efficiency by adapting to fast paced environments.
Crew Member
Mcdonalds
Orillia, Canada
03.2022 - 12.2023
- Fully trained in all areas including: meal prep, drive thru, counter and till, money handling, delivery orders, curbside orders and restaurant cleaning.
- Provide efficient customer service.
- Work efficiently in a face paced environment with customers and co-workers.
- Ensuring all customers are satisfied.
Education
Diploma - Visual Arts, Law, Nutrition and Fitness
Orillia Secondary School
Orillia, OntSkills
- Client support
- Time prioritization
- Collaborative teamwork
- Clear communication
- Cash handling
Certification
Smart Serve Ontario, 251109807966
References
Available upon request!
Volunteer Experience
- Downtown Orillia art program, 03/01/22 - 2023
- Orillia fairgrounds - Fair and lobster fest, 2022/2023
- Helping with family business, Ongoing
Timeline
Administrative Assistant
Layzee Acres Park and RV
07.2025 - Current
Barista
Starbucks
11.2024 - 07.2025
Hostess
State and Main Kitchen and Bar
03.2024 - 07.2024
Cashier
Dollar Tree
08.2023 - 07.2024
Crew Member
Mcdonalds
03.2022 - 12.2023
Diploma - Visual Arts, Law, Nutrition and Fitness
Orillia Secondary School