Ava McCord
Petaluma
Summary
Dedicated professional with a solid background in high-volume office environments, focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in handling competing priorities, challenging schedules, and project needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant (Part-Time)
Marin Country Mart Farmers’ Market
Petaluma
06.2025 - Current
- Provide direct administrative support to the Director of Operations, assisting with vendor relations, platform onboarding, and day-to-day coordination.
- Manage invoicing processes, including handling large volumes of cash and check payments, ensuring accurate billing and timely vendor payment tracking.
- Led onboarding for all vendors onto a new sales platform, offering personalized troubleshooting and training support to ensure smooth adoption.
- Maintain clear and organized documentation for internal operations, contributing to improved workflow and vendor communication.
Farmer & Farmers Market (Seasonal)
Umbel Roots
Petaluma
06.2025 - 09.2025
- Full-time farm hand and farmers market vendor.
- Independently operates three local farmers’ markets weekly in the Bay Area, CA. This includes handling large amounts of cash and responsible use of company vehicles and property while representing Umbel Roots to market customers.
- Learning about organic farming in the full life cycle, from planting through harvesting, to post-production sales.
Office Administrator/ Executive Assistant
Energy Impact Partners
Washington
03.2024 - 05.2025
- Effectively managed the DC office branch of Energy Impact Partners.
- Daily oversight of calendars and meeting management for the CFO and Finance Team.
- Assisted with company-wide events – planning through implementation.
- Responsible for coordinating with building management, third-party vendors, and the internal team to effectively manage the office and comply with company budget and policy guidelines.
- Skilled in Outlook, DocuSign, and Expensify.
- Balance the needs of the CFO, Finance Team, Events Manager, and other partners within the organization.
Office Administrator
AdobeStar Properties
Santa Fe
10.2021 - 12.2023
- Assisted in portfolio management for 10 luxury vacation properties in Downtown Santa Fe.
- Responsible for daily calendar management for maintenance and housekeeping teams and monthly updates sent to property owners on performance metrics and/or concerns.
- Demonstrated expertise in using online booking systems such as Airbnb, VRBO, Booker, and LiveRez.
- Streamlined client bookings/inquiries, guaranteeing swift, professional responses.
- Crafted monthly newsletters using Canva and MailChimp to stay relevant to all guests.
- Simultaneously worked at the sister company, La Vida Spa.
Reservations Manager
La Vida Spa
Santa Fe
09.2021 - 12.2023
- Masterminded scheduling for a 13-member multidisciplinary team, aligning business goals with client needs using a deep understanding of spa services and operational procedures.
- Served as the primary liaison for all client interactions, ensuring warm greetings, proficient handling of phone calls, and prompt responses to email inquiries.
- Utilized CRM software for precise customer data tracking, promoting company growth.
Student Engagement Specialist
AmeriCorps
Saguache
07.2020 - 08.2021
- Orchestrated and spearheaded a daily afterschool program for K-6 students, promoting engagement through outdoor education, STEM activities, and homework assistance.
- Collaborated closely with experienced K-12 teachers to craft effective academic intervention plans for students requiring additional classroom support.
- Established a secure, fun environment fostering supportive learning experiences for students.
Store Manager
South Block Juice Co.
Arlington
05.2019 - 06.2020
- Cultivated an inclusive, dedicated work culture, resulting in low staff turnover and positive customer feedback. Scored the highest guest satisfaction rate of 94% across all locations.
- Supervised comprehensive inventory management, food storage procedures, and strict hygiene measures to guarantee compliance with food safety regulations.
- Orchestrated schedules, recruited talent, trained staff, and managed an eight-member team.
- Ascended to General Manager, effectively leading a significant store location.
Education
B.A. - English Literature
The University of Mary Washington
Fredericksburg, VA05.2019
Skills
- Customer service
- Time management
- Organizational skills
- Analytical thinking
- Proactive problem solving
- Calendar management
- Microsoft Outlook Suite
- Team collaboration
- Spreadsheet management
- Email marketing (MailChimp)
- Graphic design (Canva and Photoshop)
- CRM software expertise
Certification
- Health and Accident Insurance License, NC, 2023
- Data Analytics Essentials, IBM, 2021
- Wilderness First Aid, 2020
Timeline
Administrative Assistant (Part-Time)
Marin Country Mart Farmers’ Market
06.2025 - Current
Farmer & Farmers Market (Seasonal)
Umbel Roots
06.2025 - 09.2025
Office Administrator/ Executive Assistant
Energy Impact Partners
03.2024 - 05.2025
Office Administrator
AdobeStar Properties
10.2021 - 12.2023
Reservations Manager
La Vida Spa
09.2021 - 12.2023
Student Engagement Specialist
AmeriCorps
07.2020 - 08.2021
Store Manager
South Block Juice Co.
05.2019 - 06.2020
B.A. - English Literature
The University of Mary Washington