Ava Martin
Whitby,Canada
Summary
Dedicated and customer-focused professional with experience in hospitality, food service, and customer relations. Skilled in managing guest experiences, coordinating service operations, and handling cash transactions efficiently. Adept at multitasking in fast-paced environments while maintaining accuracy, organization, and attention to detail. Strong communication and teamwork abilities, ensuring seamless collaboration with staff and exceptional service delivery. Holds a Smart Serve Certification and is committed to upholding safety and quality standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Counter
Lakeridge Ski
12.2024 - 03.2025
- Efficiently manage orders, boosting customer satisfaction and operational flow
- Coordinate with teams to reduce wait times during peak hours
- Partner with kitchen staff for seamless order fulfillment
- Maintain precise cash handling with multiple payment methods
Restaurant Hostess
Royal Oak Pub
04.2023 - 08.2023
- Welcomed guests, managed seating, ensured smooth dining experiences
- Coordinated table assignments, optimized waitlist management
- Maintained accurate reservations, enhanced guest satisfaction
- Handled multiple priorities, created positive first impressions
- Collaborated with servers, improved dining service efficiency
Paper Route Carrier
Whitby This Week
05.2017 - 10.2018
- Delivered newspapers to 20+ households while maintaining perfect attendance and route completion record, ensuring timely distribution in diverse weather conditions
- Built strong relationships with subscribers through reliable service, addressing delivery preferences and special requests promptly
- Implemented weather-adaptive delivery strategies to ensure consistent service quality and maintain subscriber satisfaction across all seasons
Education
High School Diploma -
Durham Alternative Secondary School
06.2024
Skills
- Customer Service
- Time Management
- Communication
- Organization
- Cash Handling
- POS Systems
- Team Collaboration
- Multitasking
- Adaptability
- Attention to Detail
Certification
Smart Serve Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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