Summary
Overview
Work History
Education
Skills
Languages
Certification
Volunteer
Digital Program Experience
Timeline
Generic

Ava Mackay

Fergus,Ontario

Summary

Experienced in team work through volunteering, collaborating on films, and through work experience. Displays strong initiative and leadership skills. A creative student with a good work ethic.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Server

The Evelyn
12.2023 - Current
  • Enhanced customer experience
  • Streamlined the server team's efficiency through strong communication.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of meals
  • Provides attentive and personalized service during their dining visit.

Operations Manager, Hostess Team

The Evelyn
06.2023 - Current
  • Implemented effective front of house management strategies.
  • Overseeing staff scheduling, inventory, and ordering processes.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.

Front of House Support

The Evelyn
08.2020 - 06.2023
  • Provided efficient and courteous service at all times.
  • Maintained a clean and welcoming environment with diligent attention to detail.
  • Assisted in training new team members, ensuring consistency in service standards.

Babysitter

Self Employed
01.2016 - 01.2022
  • Improved child safety by vigilantly monitoring play areas and enforcing rules.
  • Organizing group activities and encouraging teamwork.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.

Depop Reseller

Self Employed Web
01.2020 - 01.2021
  • Increased satisfaction by providing exceptional customer service and resolving any occurring issues.
  • Managed inventory.
  • Stayed on top of shipping times.



Education

High School Diploma -

Eastwood Collegiate Institute
Kitchener, ON
06.2024

Skills

  • Team Leadership
  • Conflict Management
  • Problem-Solving
  • Attention to Detail
  • Directing Experience
  • Video Editing
  • Adobe Expertise
  • Cinematography
  • Special effects
  • Film festival submissions
  • Visual Art Creation
  • Material Selection
  • Fashion Illustration
  • Sewing Techniques

Languages

English
Native or Bilingual
French
Professional Working

Certification

-Honorable mention at Gala Art Show (Painting) (2022)

-Second place Gala Art Show (Portrait) (2023)

- First place award winning film two years in a row in Gala Art Show and EastWood Film Festival (2023 Spring, 2023 Winter)

Volunteer

-Take Time Market, assisted selling (2023)

-Elementary classroom volunteer (2021-2023)


Digital Program Experience

- Adobe Animate (2020-2024)

-Adobe After Effects (2020-2024)

-Adobe Photoshop (2020-2024)

-InDesign (2020-2024)

Timeline

Lead Server

The Evelyn
12.2023 - Current

Operations Manager, Hostess Team

The Evelyn
06.2023 - Current

Front of House Support

The Evelyn
08.2020 - 06.2023

Depop Reseller

Self Employed Web
01.2020 - 01.2021

Babysitter

Self Employed
01.2016 - 01.2022

High School Diploma -

Eastwood Collegiate Institute

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Ava Mackay