Summary
Overview
Work History
Education
Skills
References
Timeline
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AVA KITTMER

Thamesford,ON

Summary

Dynamic, results-oriented professional with extensive experience at Zorra Township, specializing in customer service and facility management.

Overview

4
4
years of professional experience

Work History

Facility Attendant

Zorra Township
Thamesford, Canada
10.2023 - Current
  • Greeted customers, answered inquiries and provided general information about the ice rink.
  • Daily tasks included moving hockey nets during each flood, drilling and pegging nets for hockey games, as well as some Zamboni maintenance.
  • During every hour of the shift, the dressing rooms, lobby, and stands had to be cleaned for visitors.
  • Deep cleans at the end of the shift included mopping, floor scrubbing, sweeping, sanitizing surfaces, and collecting garbage throughout the entire building.
  • Money was also handled and deposited from programs, such as ice or hall rentals, and skate sharpening.

Bakery Clerk and Cashier

Foodland
06.2022 - 12.2025
  • Answered phone calls to assist customers with questions and orders.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Maintained cleanliness and organization of aisles, shelves, and storage areas.
  • Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.
  • Processed payments using cash register, credit and debit cards, checks and gift cards.
  • Monitored expiration dates and removed outdated products from shelves.
  • Assisted with bagging groceries and offering carry-out service to customers as needed.
  • Updated pricing information and placed sale tags on designated items.
  • Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.

Consignment Sales Associate

CWK Consignment
12.2023 - 05.2024
  • Received and processed customer clothing drop-offs, assessing items for quality, brand, and resale potential.
  • Organized, sorted, and folded incoming apparel to maintain a clean and efficient workspace.
  • Styled and dressed mannequins, with selected pieces, enhance visual presentation.
  • Photographed items on mannequins for online listings, ensuring clear, attractive images.
  • Priced garments appropriately based on condition, brand, and market value.
  • Created and published product listings on the company's social media, including writing item descriptions, and uploading images.
  • Maintained consistent inventory updates, and ensured items were accurately represented online.
  • Retrieved sold items from an organized inventory, packaged orders for shipping, and ensured that all components of each order were included.
  • Printed receipts and processed transactions using the Square point-of-sale terminal, correctly applying tax rates for both children’s and adult clothing.
  • Maintained order accuracy and efficiency while supporting a smooth shipping workflow.

Education

Standard First Aid- CPR C- AED -

St. Johns Ambulance
London, ON
08.2023

High School Diploma -

Ingersoll District Collegiate Institute
Ingersoll, ON
06-2023

College Diploma - Occupational Therapist/Physiotherapist Assistant

Fanshawe College
London, ON

Skills

  • Strong attention to detail
  • Technology and POS proficiency
  • Highly motivated, and committed to personal and professional growth
  • Strong communication and interpersonal skills
  • Ability to think critically, and respond effectively in dynamic situations
  • Balances autonomy with teamwork, contributing to group success while managing individual responsibilities
  • Committed to delivering high-quality work in a timely, effective manner
  • Approachable and socially engaging, with a natural ability to connect with diverse individuals
  • Dedicated to positive and professional customer service
  • Advanced inventory organization and visual merchandising display

References

References available upon request.

Timeline

Consignment Sales Associate

CWK Consignment
12.2023 - 05.2024

Facility Attendant

Zorra Township
10.2023 - Current

Bakery Clerk and Cashier

Foodland
06.2022 - 12.2025

Standard First Aid- CPR C- AED -

St. Johns Ambulance

High School Diploma -

Ingersoll District Collegiate Institute

College Diploma - Occupational Therapist/Physiotherapist Assistant

Fanshawe College

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