Ava Johnson
Huntington Beach
Summary
Dynamic and results-driven professional with extensive experience in customer service at a variety of facilities and establishments over the years. Proven ability in conflict resolution and schedule management, ensuring a safe and organized environment. Recognized for extensive customer interaction training, and positive relationship building.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Recreations Operations Officer
University of California, Berkeley
Berkeley
10.2024 - Current
- Answer phone calls, handle inquiries, take court reservations, and check out equipment, ensuring a positive customer experience.
- Assist with setting up and taking down equipment for various events, contributing to the overall organization and cleanliness of the facility.
- Rec Ops staff adhere to and enforce policies and procedures, ensuring a safe and respectful environment for all users.
Cashier/Cook
John's Philly Grille
Huntington Beach
06.2023 - 08.2024
- Greeted and took customers orders/payments
- Washed, prepped, and prepared food
- Maintained kitchen and dining area, cleaned and organized
Front Desk Attendant
The Doggie Spa
Huntington Beach
01.2023 - 06.2024
- Checked dogs in and out of the store along with taking customers payments
- Sanitized and washed store, mopped and swept, cleaned and rotated towels
- Stocked supplies and prepare all appointments for the following shift
Front of House
Plant Power
Fountain Valley
05.2022 - 08.2022
- Took orders and payments
- Prepared drinks and packaged food
- Cleaned, prepped, and readied the kitchen and seating area for the following day
Education
Bachelor of Science - Conservation and Resource Studies
University of California Berkeley
Berkeley, CA05-2027
High School Diploma -
Huntington Beach High School
Huntington Beach, CA06-2024
Skills
- Customer Service
- Conflict Resolution
- Analytical Thinking
- Team building
- Cleanliness
- Schedule Management
Affiliations
- 8 Years of Club Soccer, 2 Years Varsity (15 years total)
- Music Media Entertainment Technology Member (2020-2024)
- National Honor Society (2020-2024)
- Model United Nations (2020-2024)
- HBHS Link Crew (2022-2024)
- Berkeley B-Side - Productions Team (2024-2025)
Certification
- Food Handlers License
Accomplishments
- President of Huntington Beach High School's chapter of Orange County Bridges (2023-24)
- Chief of Staff - Huntington Beach High School Model United Nations (2020)
- University of California, Berkeley Surfrider Environmental Justice Lead (2025)
Timeline
Recreations Operations Officer
University of California, Berkeley
10.2024 - Current
Cashier/Cook
John's Philly Grille
06.2023 - 08.2024
Front Desk Attendant
The Doggie Spa
01.2023 - 06.2024
Front of House
Plant Power
05.2022 - 08.2022
Bachelor of Science - Conservation and Resource Studies
University of California Berkeley
High School Diploma -
Huntington Beach High School
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