Ava Hedblom
Abbotsford
Summary
A communications professional experienced in managing communication channels and supporting content development. Adept at fostering team collaboration and delivering impactful messaging to diverse audiences. Utilizes strategic thinking to enhance engagement and streamline messaging. Known for reliability and flexibility, excelling in dynamic environments with strong focus on achieving results.
Overview
6
6
years of professional experience
Work History
Website Redesign and Communications Assistant
WINCan
09.2024 - Current
- Proofread corporate materials before publication or distribution, maintaining quality standards and brand consistency.
- Enhanced company's brand awareness by developing and executing strategic communication plans.
- Supported the development of marketing materials, ensuring consistency in messaging and tone across webpages.
- Supported client's corporate objectives with writing, researching and preparation of materials.
- Collaborated in a cross-functional environment to create cohesive messaging for the client and website.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Proofread and edited documents for accuracy and grammar.
- Enhanced user experience by optimizing website layouts and navigation features.
Barista
Starbucks
02.2019 - 10.2024
- Elevated customer loyalty by establishing strong communication abilities to resolve customer problems
- Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
- Maintained supply levels in counter and customer areas to meet typical demands
- Recommended products based on solid understandings of individual customer needs and preferences
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - Communications
University of Fraser Valley
Abbotsford, BC04-2025
Diploma - Communications
Douglas College
Coquitlam/New Westminster, BC01.2022
Skills
- Experience with social media trends
- Knowledge of Wix
- Knowledge of Wordpress
- Knowledge of Adobe Illustrator
- Knowledge of Canva
- Excellent computer skills
- Excellent writing skills
- Excellent communication skills
- Sufficient at analyzing and processing information
- Thrives in cross-collaboration or leadership roles
- Organized
- Excellent multi-tasker
- Marketing communications
- Multimedia storytelling
- Community engagement
- Internal communications
- Web content management
- Strategy implementation
- Copyediting
- Graphics development
Timeline
Website Redesign and Communications Assistant
WINCan
09.2024 - Current
Barista
Starbucks
02.2019 - 10.2024
Diploma - Communications
Douglas College
Bachelor of Arts - Communications
University of Fraser Valley
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