Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ava Fountain

Santa Cruz

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferable skills can be effectively utilized.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista/Cashier

UCSC Dining
Santa Cruz, CA
09.2024 - Current
  • Prepared high-quality coffee beverages to meet customer preferences and maintain satisfaction.
  • Operated espresso machines and grinders, ensuring cleanliness and efficiency in daily operations.
  • Managed cash register transactions accurately while providing excellent customer service.
  • Assisted in training new baristas on beverage preparation techniques and customer service standards.
  • Monitored inventory levels, restocked supplies proactively to prevent shortages during peak hours.

Dining Hall Employee

UCSC Dining
Santa Cruz, CA
09.2023 - 06.2024
  • Ensured cleanliness and sanitation of dining areas to maintain health standards.
  • Assisted in food preparation and presentation to enhance guest experience.
  • Operated kitchen equipment safely, adhering to operational guidelines.
  • Collaborated with team members to optimize workflow during peak hours.

Crew Member

Sonic Drive-in
American Canyon, CA
01.2023 - 06.2023
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Memorized Lengthy Menu while operating headset ordering systems and working the window.
  • Collaborated with team members to streamline food preparation processes, enhancing overall efficiency.
  • Assisted in training new crew members on operational protocols and customer service techniques.

Education

Bachelor of Arts - Literature

University of California, Santa Cruz
Santa Cruz, CA
06-2027

High School Diploma -

American Canyon High School
American Canyon, CA
06-2023

Skills

  • Time management
  • Friendly and outgoing
  • Exceptional customer service
  • Team player
  • Opening and closing duties
  • Cash handling

Certification

  • State of California Food Handlers Card

Timeline

Barista/Cashier

UCSC Dining
09.2024 - Current

Dining Hall Employee

UCSC Dining
09.2023 - 06.2024

Crew Member

Sonic Drive-in
01.2023 - 06.2023

Bachelor of Arts - Literature

University of California, Santa Cruz

High School Diploma -

American Canyon High School
Ava Fountain