Ava Fortescue
Winnipeg,Manitoba
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
3
3
years of professional experience
Work History
Receptionist
Children’s Dental World
05.2024 - Current
- Processed patient information and maintained accurate medical records in compliance with regulations.
- Coordinated communications between dental staff and patients to ensure seamless service delivery.
- Scheduled appointments using dental practice management software to optimize patient flow.
- Managed front desk operations, greeting patients and addressing inquiries efficiently.
- Assisted with insurance verification and billing inquiries to enhance patient satisfaction.
- Confirmed appointments, communicated with clients, and updated client records.
Flight Operations Coordinator
Calm Air
10.2022 - 07.2023
- Coordinated flight schedules, optimizing resource allocation and ensuring timely departures.
- Monitored air traffic regulations and safety procedures to maintain compliance during operations.
- Assisted in managing communication between flight crews and ground staff for seamless operations.
- Prepared operational reports detailing flight activities, delays, and compliance issues for management review.
Lead Check-In Agent
Perimeter Aviation
05.2023 - 10.2023
- Greeted and assisted passengers during check-in process, ensuring a welcoming environment.
- Processed flight itineraries and passenger information using airline reservation systems.
- Collaborated with team members to resolve passenger inquiries and issues efficiently.
- Managed boarding procedures, verifying passenger identification and travel documents.
Education
High School Diploma -
Murdoch MacKay Collegiate
Winnipeg, MB2019
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Appointment scheduling
Languages
English
Timeline
Receptionist
Children’s Dental World
05.2024 - Current
Lead Check-In Agent
Perimeter Aviation
05.2023 - 10.2023
Flight Operations Coordinator
Calm Air
10.2022 - 07.2023
High School Diploma -
Murdoch MacKay Collegiate
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