Ava Fleishman
Calgary,AB
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Hostess
Earls Bankers Hall
Calgary
08.2023 - 12.2023
- Completed Open Table training.
- Managed reservations by phone or online booking systems such as Open Table.
- Answered incoming calls, while maintaining a friendly and professional demeanor.
- Warmly greet and seat guests in a timely manner, providing excellent customer service and creating a welcoming atmosphere.
- Performed opening and closing duties including setting up tables and chairs and restocking supplies as needed.
Cashier/Receptionist
Mercato Mission
Calgary
07.2022 - 12.2022
- Completed training in the internal POS system and third party delivery apps, such as Door Dash.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered incoming calls.
- Greeted visitors and provided them with assistance.
- Responsible for packaging takeout orders.
Education
High School Diploma -
Western Canada High School
Calgary, AB06-2024
Skills
- Customer Service
- POS Software
- Reservations Management
- Telephone reception
- High-volume dining
- Payment Processing
- Takeout order processing
- Table Bussing
- Food Running
- Menu knowledge
- Greeting guests
Affiliations
Rugby
- Member of the Western Canada High School varsity rugby team for 3 years.
- Member of the Calgary Mavericks (All-Star Rugby Team)
Cheer
- Member of the Western Canada High School cheer team for 3 years.
Accomplishments
Athlete of the Year Finalist, 2023
Western Canada High School
References
Ashleigh Mclean
Earls Bankers Hall Manager
Email: ashleigh.mclean@earls.ca
Phone: (403) 265-3275
Timeline
Hostess
Earls Bankers Hall
08.2023 - 12.2023
Cashier/Receptionist
Mercato Mission
07.2022 - 12.2022
High School Diploma -
Western Canada High School
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