Ava Donald
Edmonton,AB
Summary
Creative, love for art, drawing, design, education , fashion. Family and friends are a priority, as is physical activity, working out, and being outdoors.
Significant experience as a senior ballet dancer. Provided leadership and mentorship to younger dancers within the company.
Overview
8
8
years of professional experience
Work History
Surgical/Cosmetic Front Desk Coordinator
Meadowlark Surgical Centre
Edmonton , Alberta
04.2024 - Current
- Welcomed and checked in surgical and cosmetic patients , ensuring a professional and comfortable first impression
- Scheduling and managed appointments , consultations, and pre /post - operative visits using HealthQuest ( EMR system) and Zenoti (Clinic management software)
- Processed patients via POS terminal, cash, and cheques, ensuring accuracy and efficiency.
- Maintained strict confidentiality in handling medical and financial information.
- Coordinated communication between patients , nurses , and surgical staff to ensure smooth clinic operations.
- Supported marketing efforts by discussing injectable and laser promotions and skincare products
- Provided courteous and professional phone calls, including appointment reminders, arrival instructions, and information verification.
House and Pet Sitter
private clients
Edmonton, Alberta
06.2020 - Current
- Provided daily care for pets, including feeding, grooming, and exercise.
- Maintained clean and safe environments for both homes and pets.
- Administered medications to pets as instructed by owners.
- Managed house security, ensuring doors and windows were locked.
- Communicated regularly with pet owners about their pets' well-being.
- Followed specific pet care routines tailored to individual needs.
Childcare Provider
self employeed
Edmonton, Alberta
01.2018 - Current
- Supervised children during playtime and meal times to ensure safety.
- Planned and organized age-appropriate activities for children's development.
- Maintained cleanliness and orderliness of childcare environment daily.
- Communicated effectively with parents about children's behavior and daily activities.
- Assisted children with homework and educational tasks as needed.
- Developed nurturing relationships to promote children's emotional well-being.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Read books aloud to small groups or individual children.
Sales Associate
Bath & Bodyworks
Edmonton, Alberta
09.2023 - 05.2024
- Assisted customers in selecting products and providing personalized recommendations.
- Maintained cleanliness and organization of the sales floor and product displays.
- Collaborated with team members to achieve daily sales goals and store targets.
- Operated point-of-sale system for accurate transaction processing and cash handling.
- Ensured product knowledge through training on new arrivals and promotions.
- Stocked shelves with merchandise, ensuring proper inventory levels throughout the day.
- Greeted customers and provided exceptional customer service.
- Built and maintained relationships with peers and upper management to drive team success.
- Upsold additional items based on customer interests and needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
Office Assistant
Dr M.J Giuffre Professional Corporation
Edmonton, Alberta
04.2020 - 09.2020
- Organized office space while collaborating with full-time staff.
- Reviewed patient charts to ensure accuracy and compliance.
- Filed documents and patient charts to maintain organized records.
Education
High School Diploma -
Harry Ainlay High School
Edmonton Alberta 06-2024
Skills
- Bilingual French and English
- Excellent interpersonal skills
- Collaborative
- Organized
- Articulate
- Emotionally Intelligent
- Engaging
- Creative
References
References available upon request.
Timeline
Surgical/Cosmetic Front Desk Coordinator
Meadowlark Surgical Centre
04.2024 - Current
Sales Associate
Bath & Bodyworks
09.2023 - 05.2024
House and Pet Sitter
private clients
06.2020 - Current
Office Assistant
Dr M.J Giuffre Professional Corporation
04.2020 - 09.2020
Childcare Provider
self employeed
01.2018 - Current
High School Diploma -
Harry Ainlay High School