Ava Crookes
Calgary,AB
Summary
Driven and dynamic, with a proven track record at JOEY Restaurant Group, I excel in multitasking and exceptional customer service. Leveraging strong work ethic and cash handling expertise, I've significantly enhanced guest satisfaction and operational efficiency. Adept at fostering customer relationships and teamwork, I'm committed to continuous growth and excellence in fast-paced environments. Also when working at JOEYS i worked two restaurants at the same time was connected in one worked for STREATS.
Overview
1
1
year of professional experience
Work History
Server
JOEY Restaurant Group
Calgary, AB
09.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Front End Cashier
Dairy Queen Grill & Chill
Kamloops, BC
01.2023 - 04.2023
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Approached every question or concern with calm and level-headed approach.
- Organized items on shelves to help customers locate products easily and quickly.
Cashier/Ticket Seller
Strathmore Rodeo
Strathmore, AB
06.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Education
Jack James High School
Calgary, AB2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Highly motivated multi-tasker skilled in critical thinking and project
- Food safety understanding
- Table Bussing
- Table Setting
- Friendly and approachable
- Reliable and honest with a driven passion always to grow within my position with work, school and life
- Mature, flexible, quick learner and organized team player
- Cleaning and sanitizing
Languages
English
Professional Working
Timeline
Server
JOEY Restaurant Group
09.2023 - 11.2023
Front End Cashier
Dairy Queen Grill & Chill
01.2023 - 04.2023
Cashier/Ticket Seller
Strathmore Rodeo
06.2022 - 07.2022
Jack James High School