Ava Clayford
Waterloo
Summary
Professional dance leader with extensive experience in choreographing and managing team performances. Known for strong focus on team collaboration and achieving results, ensuring reliability and flexibility in dynamic environments. Possesses strategic planning skills and motivational leadership qualities valued in this role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Beertown
04.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Seated patrons based on guest preferences and seating availability.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Cash Office Supervisor
Food Basics
07.2022 - Current
- Responsible for supervising cashiers
- Accountable for locking up all cash trays, lottery, and office at the end of the day
- Trained and mentored new cashiers and cash office employees, ensuring a smooth onboarding process and adherence to company policies.
- Audited daily cashier transactions, identifying errors and providing constructive feedback to improve performance.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Cashier
Food Basics
09.2020 - Current
- Greeted customers entering store and responded promptly to customer needs. Provided customers with exceptional service
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
BA - Psychology
Wilfrid Laurier University
Waterloo, ON06-2027
OSSD -
Assumption Catholic Secondary School
06.2023
Skills
- Strong multitasking
- Complex Problem-solving
- Choreography expertise
- Motivational skills
- Creative vision
- Teamwork and collaboration
- Reliability
- Effective communication skills
- Interpersonal skills
- Patience and empathy
Certification
Smart Serve Certified, 03/03/24
Awards
- Honor roll, 2019 - 2023
- Lifelong Learner Award, 2019
Timeline
Restaurant Hostess
Beertown
04.2024 - Current
Cash Office Supervisor
Food Basics
07.2022 - Current
Cashier
Food Basics
09.2020 - Current
OSSD -
Assumption Catholic Secondary School
BA - Psychology
Wilfrid Laurier University
Similar Profiles
Danielle Katrina DuchesneDanielle Katrina Duchesne
Server at BeertownServer at Beertown
Kyrel YoungKyrel Young
Line Cook at BeertownLine Cook at Beertown
Aiden MclaughlinAiden Mclaughlin
Host at BeerTownHost at BeerTown