Ava Brooks Murphy
Summary
Skilled Worker, learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. I am interested in job opportunities where I can learn more about good customer service and improving my work ethic.
Overview
2
2
years of professional experience
Work History
Host
Dalvay By The Sea
06.2023 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Backed up servers by checking on tables and retrieving items for guests.
Sales Associate
Boat House
12.2022 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed efficient cash register operations.
Sales Associate
Old Navy
09.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
PEI Elections Canada, Information Officer
Elections Canada
09.2021 - 09.2021
- Rotated through series of different stations based on team needs.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Worked late hours.
Education
High School Diploma -
Colonel Gray Senior High School
Charlottetown, PE06.2023
Skills
- Customer Service
- Dining Room Management
- Billing and Payment Processing
- Character Performances
- Bank Deposit Preparation
- Phone Inquiries
- First aid training
- Calm And Professional Under pressure
- Upbeat and positive personality
- Great time management Multitasking and prioritization
Languages
English
Native or Bilingual
Additional Information
References
Lisa Murphy: Supervisor at Elections Canada - (902) 940-1767
Nette: Dalvay By The Sea - (902) 330-8924
Timeline
Host
Dalvay By The Sea
06.2023 - 09.2023
Sales Associate
Boat House
12.2022 - 05.2023
Sales Associate
Old Navy
09.2022 - 12.2022
PEI Elections Canada, Information Officer
Elections Canada
09.2021 - 09.2021
High School Diploma -
Colonel Gray Senior High School
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