Ava Blair
Calgary
Summary
Skilled in customer service and multitasking, I enhanced guest satisfaction at MEAT and fostered loyalty at Calgary Humane Society through effective team collaboration and time management. Demonstrated ability to handle high-pressure situations, improving service quality and guest experience without relying on numerical achievements.
Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in a hosting role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
MEAT
09.2024 - 05.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Store and Reception Attendant
Calgary Humane Society
06.2024 - 08.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Education
Bachelor of Commerce - Business Economics And Law
University of Alberta
Edmonton, AB04-2028
High School Diploma -
Joanne Cardinal Schubert High School
Calgary, AB06-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Accomplishments
Class Historian Of 2024 Graduating Class
Certification
CPR with AED
Timeline
Host
MEAT
09.2024 - 05.2025
Store and Reception Attendant
Calgary Humane Society
06.2024 - 08.2024
Bachelor of Commerce - Business Economics And Law
University of Alberta
High School Diploma -
Joanne Cardinal Schubert High School
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