Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Leadership & Activities
Certification
Interests
Timeline
Generic

Ava Bartosiewicz

San Diego,CA

Summary

Experienced hospitality professional specializing in creating seamless and enjoyable dining experiences for guests. Skilled in effectively managing guest interactions, reservations, and seating arrangements to maintain a positive and organized environment. Team-oriented individual with a strong focus on collaboration and adaptability to meet changing needs and ensure guest satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Seasons 52
05.2024 - 11.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Server/Host

GOTT'S ROADSIDE
05.2021 - 08.2022
  • Created a friendly, welcoming atmosphere upon customer entrances
  • Exhibited key corporate brand values (friendliness, community, inclusivity, quality)
  • Displayed deep knowledge of menu, including recommendations to accommodate dietary and allergy concerns
  • Prioritized making the guest experience exceptional and always went the extra mile to ensure guests had a positive experience with Gotts.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Provided a high standard of care for fellow employees, management, and customers
  • Exhibited a commitment to a strong work ethic and pride in my work

Coach-in-Training

ORINDA PARK POOL
05.2016 - 08.2018
  • Developed confidence and comfort in the water for new swimmers
  • Created a curriculum focused on helping kids learn to swim in fun and engaging ways
  • Encouraged every aspect of the learning process to support any level of swimmer
  • Coached students and assisted high-level staff during meets
  • Developed strong relationships with athletes'' families, keeping them informed about progress and addressing any concerns promptly.
  • Served as a positive role model for young athletes by demonstrating good sportsmanship, ethical behavior, and dedication to personal growth and development.

Education

Bachelor of Science - Biology

SAN DIEGO STATE UNIVERSITY
San Diego, CA
05-2026

Emergency Medical Technician (EMT) Program -

SAN DIEGO MIRAMAR COLLEGE
San Diego, CA
05.2023

High School - undefined

MIRAMONTE HIGH SCHOOL
Orinda, CA
05.2020

Skills

  • Technical: Base R, basic Python, Microsoft Office (Word, PowerPoint, Excel, Teams, etc), social media
  • Language: Basic Spanish competency
  • Laboratory: statistical data analysis, purification methods, recrystallization, sublimation, extraction
  • Medical: Airway/defibrillation, CPR, Epinephrine auto injection, IN Naloxone administration, emergency medical intervention, King airway intervention, medical terminology literacy, EMS documentation
  • Active learning
  • Customer service
  • Conflict resolution

Hobbies and Interests

skiing, hiking, surfing, painting, baking, reading

Leadership & Activities

  • OAKLAND STROKES
  • Varsity Women’s Team
  • Crew for 8+ Women’s team
  • Embodied the Strokes’ foundational value of “Success is not achieved alone”
  • Participated in rigorous training programs, motivated teammates, built community, and competed in top-tier events

Certification

  • Prehospital Continuing Education Certificate
  • EMT Program Certificate of Course Completion

Interests

  • Running and Training for Half Marathons
  • Passionate about balancing physical health with mental and emotional wellness
  • Drawing and Painting
  • Fashion
  • Reading
  • Advocacy for mental health

Timeline

Restaurant Hostess

Seasons 52
05.2024 - 11.2024

Server/Host

GOTT'S ROADSIDE
05.2021 - 08.2022

Coach-in-Training

ORINDA PARK POOL
05.2016 - 08.2018

High School - undefined

MIRAMONTE HIGH SCHOOL

Bachelor of Science - Biology

SAN DIEGO STATE UNIVERSITY

Emergency Medical Technician (EMT) Program -

SAN DIEGO MIRAMAR COLLEGE

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Ava Bartosiewicz