Ava Aliulis
Summary
Experienced in efficient financial resource management, stock inventory optimization, and delivering exceptional customer service. Possessing a diverse skill set that contributes to organizational success. Demonstrating keen attention to detail, excelling in oral and written communication. Actively listening to customer needs and ensuring satisfaction. Strong time management abilities for efficient task prioritization and deadline meeting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaner
Merry Maids
09.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Expo Runner
Fireside Grill & Bar
08.2023 - 04.2024
- Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.
- Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
- Assisted with inventory management by keeping track of supplies and notifying management when restocking was necessary.
- Communicated food orders to chefs to execute priorities and special requests.
- Collaborated with servers to ensure timely delivery of orders, reducing wait times for customers.
- Enhanced customer satisfaction by promptly delivering food and beverages to expo station.
Pet Specialist
Pets West
11.2022 - 05.2023
- Demonstrated expertise in various pet categories such as food, toys, grooming tools, and accessories to guide informed purchasing decisions for clients.
- Resolved customer complaints professionally and tactfully, maintaining a positive brand image while retaining customer trust.
- Processed sales transactions accurately and quickly while creating a positive checkout experience for customers.
- Enhanced customer satisfaction by providing personalized pet care recommendations and product suggestions.
- Assisted customers with selecting appropriate pet nutrition products, contributing to healthier pets and happier owners.
- Conducted regular inventory checks to ensure adequate stock levels, preventing potential shortages or overstocking issues.
Cashier
Thrifty foods
06.2021 - 05.2022
- Accepted cash and credit card payments, issued recipes and provided change
- Directed trash removal and sanitation procedures to keep aisles and register areas organized and presentable
- Discounted purchases by scanning and redeeming coupons
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Delivered a high level of customer service to patrons using active listening and engagement skills
Front desk receptionist
V.I.B STUDIO
02.2018 - 05.2019
- Made copies, sent faxes, organized documents and rearranged schedules
- Managed a few incoming calls per day
- Coordinated and communicated with multiple clients to gather their personal information that was needed
- Maintained a professional tone at all times
- Greeted customers, answered general questions
- Entered data into the software to keep records of clients information
- Scheduled and confirmed appointments
- Processed payments
Education
High School Diploma -
Claremont Secondary School
06.2024
Skills
- Effective planning
- Team collaboration
- Cleaning and sanitizing
- Customer service
- Time management
- Reliability and punctuality
- Credit and cash transactions
- Customer assistance
Languages
English
Native or Bilingual
Lithuanian
Professional Working
French
Elementary
Certification
- Serve It Up Safe! Certificate – Serve It Up Safe!.
- Hazardous Waste Operations and Emergency Response Standard (HAZWOPER) Certification - OSHA.
Interests
- I enjoy helping others and giving back to the community
- Cooking
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Creative Writing
- Fashion
- Documenting and sharing travel experiences
- Knitting and Crocheting
- Music
- Gym Workouts
Timeline
Cleaner
Merry Maids
09.2024 - Current
Expo Runner
Fireside Grill & Bar
08.2023 - 04.2024
Pet Specialist
Pets West
11.2022 - 05.2023
Cashier
Thrifty foods
06.2021 - 05.2022
Front desk receptionist
V.I.B STUDIO
02.2018 - 05.2019
- Serve It Up Safe! Certificate – Serve It Up Safe!.
- Hazardous Waste Operations and Emergency Response Standard (HAZWOPER) Certification - OSHA.
High School Diploma -
Claremont Secondary School
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