Au Yeung Shuk Kwan, Jazz
Social Service Worker, ON
Toronto,ON
Summary
To seek and maintain placement position that offers professional challenges utilizing previous 10 year+ professional working experiences, interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Chief Executive
EVEREST GLOBAL WEALTH MANAGEMENT LIMITED 恆峰環球財富管理
HONG KONG
04.2019 - 07.2022
- Supervised staff of 10 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Director
NOBLE APEX ADVISORS LIMITED 御峰理財有限公司
07.2018 - 02.2019
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Established departmental performance goals and provided feedback for underperforming areas.
Chief Executive/ Associate Director
Zhongtai International Wealth Management Limited 中泰國際
01.2016 - 04.2018
- Established team priorities, maintained schedules and monitored performance in both Hong Kong and China.
- Defined clear targets and objectives and communicated to other department members.
- Recruited and developed employees for Wealth Management department.
Chief Wealth Management Advisor
Convoy Financial Services Limited 康宏金融
04.2009 - 01.2016
- Actively listened to customers' requests, confirming full understanding before addressing their financial concerns.
- Identified client's issues, analyzed information and provided solutions to problems.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Editor
Prime Magazine Limited 盛世雜誌
08.2008 - 03.2009
- Managed team of writers and junior editors to deliver accurate and engaging content.
- Assigned stories, led content development meetings and reviewed completed stories to guide execution of concepts and tone.
- Set layouts and selected photos for stories to boost readership.
Editor
Capital Entrepreneur Magazine 資本企業家
08.2007 - 08.2008
- Devised attention-grabbing headlines and summaries to increase clicks and engagement.
- Collaborated with writers and graphic designers to develop content schedules and plan workflows.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
Reporter
Sing Dao Daily 星島日報
09.2006 - 06.2007
- Wrote and submitted accurate, engaging and fact-checked stories.
- Interviewed guests on specific topics.
- Partnered with media executives to produce compelling stories.
Education
Immigrants And Refugees Program
Seneca College of Social Service Worker
York Campus 09.2022 - Current
Christian Coaching Certificate Program
Co Builder Coaching Institute
Hong Kong 04.2001 -
Bachelor of Arts - School of Communications
Hong Kong Baptist University
Hong Kong 09.2002 - 06.2005
High School Diploma -
The Carmel Secondary School 迦密中學
Hong Kong 09.2000 - 06.2002
High School Diploma -
True Light Girls’ College
Hong Kong 09.1995 - 06.2000
Skills
Staff Management
Strategic planning
Business Development
Teambuilding
Timeline
Immigrants And Refugees Program
Seneca College of Social Service Worker
09.2022 - Current
Chief Executive
EVEREST GLOBAL WEALTH MANAGEMENT LIMITED 恆峰環球財富管理
04.2019 - 07.2022
Director
NOBLE APEX ADVISORS LIMITED 御峰理財有限公司
07.2018 - 02.2019
Chief Executive/ Associate Director
Zhongtai International Wealth Management Limited 中泰國際
01.2016 - 04.2018
Chief Wealth Management Advisor
Convoy Financial Services Limited 康宏金融
04.2009 - 01.2016
Editor
Prime Magazine Limited 盛世雜誌
08.2008 - 03.2009
Editor
Capital Entrepreneur Magazine 資本企業家
08.2007 - 08.2008
Reporter
Sing Dao Daily 星島日報
09.2006 - 06.2007
Bachelor of Arts - School of Communications
Hong Kong Baptist University
09.2002 - 06.2005
Christian Coaching Certificate Program
Co Builder Coaching Institute
04.2001 -
High School Diploma -
The Carmel Secondary School 迦密中學
09.2000 - 06.2002
High School Diploma -
True Light Girls’ College
09.1995 - 06.2000