Autumn Forbes
Oxnard
Summary
Typing learned in college : 40 - 45
Overview
22
22
years of professional experience
Work History
Packer Associate
Amazon
07.2025 - 12.2025
- Operated packaging machinery to ensure efficient and accurate order fulfillment.
- Collaborated with team members to maintain high standards of safety and quality control.
- Monitored inventory levels and reported discrepancies to management for timely resolution.
- Trained new associates on packing procedures and best practices for workflow efficiency.
Cashier and Warehouse Production
Goodwill Industries Of Ventura And Santa Barbara Counties
02.2018 - 01.2025
- Handled cash and credit transactions, ensuring accurate financial reporting daily.
- Monitored inventory levels at the register, ensuring availability of essential items for customers.
- Assisted customers in locating products and provided exceptional service to enhance shopping experience.
- Trained new staff on operational procedures and best practices for customer engagement.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment
Volunteer
Lighthouse for Women and Children
08.2016 - 02.2018
- Coordinated community outreach programs to support women and children in need.
- Developed training materials for new volunteers, enhancing onboarding process efficiency.
- Facilitated workshops focusing on life skills and personal development for participants.
- Collaborated with local organizations to secure resources and services for clients.
Senior Answering Service Operator
Answer Plus
05.2004 - 01.2006
- Managed high-volume inbound calls, providing exceptional customer service and support.
- Utilized call management software to log interactions and ensure accurate message delivery.
- Developed training materials for new operators, enhancing onboarding efficiency and knowledge retention.
- Resolved customer inquiries promptly, maintaining high satisfaction levels through effective communication.
Education
High School Diploma -
Channel Islands High School
Oxnard, CANo Degree - Computer And Information Systems
Sierra College
Rocklin, CA09-2003
Timeline
Packer Associate
Amazon
07.2025 - 12.2025
Cashier and Warehouse Production
Goodwill Industries Of Ventura And Santa Barbara Counties
02.2018 - 01.2025
Volunteer
Lighthouse for Women and Children
08.2016 - 02.2018
Senior Answering Service Operator
Answer Plus
05.2004 - 01.2006
High School Diploma -
Channel Islands High School
No Degree - Computer And Information Systems
Sierra College
Countless Biblical Awards
I was in a program for 1 year learning the bible, and how to handles situations biblically on many subjects. I received countless certificates, an award and 2 impressive letters of recommendations.