Autumn Worthington
Kingston,ON
Summary
Dedicated and experienced waitstaff with a proven track record of providing exceptional customer service. Skilled in multitasking, efficient food handling, and working in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Dollarama
Kingston
08.2022 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Team Member
Tim Hortons
Kingston, ON
03.2022 - 07.2022
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Served guests by taking orders, handling cash and credit cards, making drinks and desserts.
- Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
Housekeeping Room Attendant
Diamond Hotel Management Inc.
Kingston, ON
07.2021 - 01.2022
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Replenished room amenities according to established guidelines.
- Provided guests with information on hotel services and room features.
- Responded promptly to requests from guests and other departments.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
Wait Staff Member
Kingsdale Chateau
Kingston, Ontario
12.2020 - 07.2021
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Prepared tables by setting up linens, silverware and glassware.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Assisted with food service operations, including meal delivery and kitchen cleanup.
Education
Holy Cross Catholic Secondary School
Kingston, ONSkills
- Customer Relations
- Time Management
- Problem-Solving
- Safe Food Handling
- Team member support
- Multitasking
- Thrive in a fast paced environment
- Quick and eager learner
Timeline
Assistant Store Manager
Dollarama
08.2022 - Current
Team Member
Tim Hortons
03.2022 - 07.2022
Housekeeping Room Attendant
Diamond Hotel Management Inc.
07.2021 - 01.2022
Wait Staff Member
Kingsdale Chateau
12.2020 - 07.2021
Holy Cross Catholic Secondary School