Hi, I’m
Autumn Vincent
Owen Sound,ON
Summary
Dynamic and resourceful professional with a strong background in customer service at The Pub and compassionate care at Hannah Walker Place. Proven ability to multitask and communicate effectively, ensuring client satisfaction and well-being. Possesses basic medical knowledge and a reliable team player attitude, excelling in high-pressure environments.
Overview
16
years of professional experience
Work History
The Pub
Bartender
09.2016 - 08.2024
Job overview
- Provided exceptional customer service in a high-volume setting, building rapport with patrons and addressing inquiries promptly.
- Effectively communicated requests and information, ensuring accuracy and efficiency.
- Managed transactions and maintained accurate records.
- Demonstrated strong problem-solving skills by resolving customer issues and complaints professionally.
- (Relevance to Dynacare): This role showcases strong customer service, communication, attention to detail (with records), and the ability to work under pressure, all relevant to the Dynacare position, especially the implied outbound communication in addressing inquiries and potentially following up with patrons.
Hannah Walker Place
Resident Care Aide
04.2008 - 06.2010
Job overview
- Provided direct care and support to individuals, assisting with their needs and ensuring their well-being.
- Communicated effectively with individuals and their families, providing updates and addressing concerns.
- Maintained accurate records or care and observations.
- Demonstrated empathy, and compassion in interactions.
- (Relevance to Dynacare): This highlights communication skills, attention to detail (with records), and empathy, which are valuable for interacting with healthcare providers. The communication aspect can be framed as gathering and relaying information.
Education
Georgian College Owen Sound
Coursework in RPN Nursing Program from RPN Nursing
01-2010
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Adaptable
- Resourceful
- Basic: Medical knowledge
- Time-Management
Timeline
Bartender
The Pub
09.2016 - 08.2024
Resident Care Aide
Hannah Walker Place
04.2008 - 06.2010
Georgian College
Coursework in RPN Nursing Program from RPN Nursing
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