Autumn Steadman
ON
Summary
Achieved significant client satisfaction at ParaMed Home Health Care by blending compassionate care with strong client relationship management. Elevated customer loyalty at Starbucks, showcasing adeptness in disability support and a knack for fostering positive environments. Excelled in privacy and confidentiality, ensuring client trust and safety.
Overview
5
5
years of professional experience
Work History
Personal Support Worker
ParaMed Home Health Care
01.2024 - Current
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Personal Support Worker
Closing the Gap Healthcare
07.2023 - 12.2023
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Provided safe mobility support to help patients move around personal and public spaces.
- Built strong relationships with clients to deliver emotional support and companionship.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
Server, Bartender, Hostess
Medusa Shisha Bar & Lounge
02.2023 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Barista Trainer
Starbucks
11.2019 - 03.2023
- Consistently met or exceeded monthly sales targets through exceptional customer service and proactive selling techniques.
- Increased employee retention by fostering a positive, supportive work atmosphere.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
No Degree - Police Foundations & Security
TRIOS College
Toronto, Canada08.2025
No Degree - Personal Support Worker
St. Elizabeth Career College
Waterloo, ON08.2023
Skills
- Privacy and confidentiality
- Client Relationship Management
- Disability Support
- Compassionate Care
- Dementia Care
Languages
English
Native or Bilingual
Timeline
Personal Support Worker
ParaMed Home Health Care
01.2024 - Current
Personal Support Worker
Closing the Gap Healthcare
07.2023 - 12.2023
Server, Bartender, Hostess
Medusa Shisha Bar & Lounge
02.2023 - 09.2023
Barista Trainer
Starbucks
11.2019 - 03.2023
No Degree - Police Foundations & Security
TRIOS College
No Degree - Personal Support Worker
St. Elizabeth Career College
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